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Fairway Home Mortgage, Grand Rapids, MI
Grand Rapids, MI

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Reviews from Web
This is the 3rd home I have purchased and Kerensa made the financial end so simple! She also made me feel like she truly cared about my wellbeing and my future, she asked me what kind of payment I could afford and she made it happen. Her and...
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Kerensa constantly kept me informed and answered all my questions. I really felt like she cares about me and my well being during the whole process
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
I truly do care and glad you felt that. I loved helping you and am here for you always. Enjoy your home 😊
Kerensa was amazing she explained everything for us and answered all our questions quickly.
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Congrats to you! It was a pleasure helping you
Being brand new to the home buying process was intimidating but Kerensa made sure to explain everything and answer any questions I had! I felt like I could trust her which helped me make important decisions.
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Thank you for your trust. It was a true pleasure helping you! Enjoy your home and know I’m here to always help.
Kerensa was awesome to work with. I am a first time home buyer and she made the financing process super easy. She was always ready to answer questions and made sure everything was communicated clearly. Karensa even helped me find the best person...
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Kerensa was very helpfu. she handled s
all of my questions and loan ups and downs so smoothly! I appreciate all of the time and effort she put in to help me understand the process and get me approved .
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
It was a pleasure working with you, I hope you enjoy your home! Here if you ever need me again for a purchase or a refinance ;)
Fast and easy. Kerensa was very responsive and got us the best rates available. The online portal is easy to use and very intuitive. 10 out of 10 experience. Thanks Kerensa.
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
It was a pleasure! I thank you for trusting me to take care of you. :)
Quick/easy communication, accommodation for all work schedules (even 3rd shift), detailed and thorough with information and guidance through the entire process.
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Congrats on the home! Thank you for trusting me to take care of you. It was a pleasure
Kerensa goes above and beyond! When hiccups in the process happen, that are out of anyone's control, some how she finds a way to still get the job done!
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
Thank you for trusting me to always take care of your mortgage needs. Always a pleasure
The communication is amazing. She goes above and beyond to make sure you are getting the best out of her services!
Reply from Kerensa Steffens
July 18th, 2025 01:48 PM
You my dear are always a pleasure to help.. thank you for trusting me to always take care of you.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Eastern Standard Time (EST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures