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Fairway Home Mortgage, Grand Rapids, MI
Grand Rapids, MI
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Business Hours
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24 hours(Open now)
Sun
24 hours
Mon
24 hours
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Reviews from Web
Her Communication is practically instantaenous -- when there were hiccups, she worked h*rd on me behalf, and as a first time home-buyer, she took time to answer my questions and make me feel comfortable.
Kerensa was very responsive and a great support while searching for homes. With little notice, she was able to provide numbers for houses prior to home tours. She was a great guide during the process, up to and including the closing. Very appreciate!...
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Reply from Kerensa Steffens
June 8th, 2026 01:02 PM
It was truly a pleasure! Here if you need me in the future. Enjoy your home
Kerensa was great to work with! Made the process super simple and she was very kind!
Reply from Kerensa Steffens
June 8th, 2026 12:25 PM
It was a pleasure helping you. Here if you need me
The communication and care that was put into our case was amazing and really made the process as easy as possible!
Reply from Kerensa Steffens
May 24th, 2026 01:49 PM
It was my pleasure to help you both. Enjoy your home
Kerensa was always able to answer any questions I had and always responded promptl!
Reply from Kerensa Steffens
June 8th, 2026 12:25 PM
So happy I was able to be part of that process for you. It was a true pleasure
Kerensa is on top of the process, helpful with all of the unknowns, and direct with request! I was in awe at her ability to manage the process so seamlessly. She provided us with details to be able understand how the process works as well as...
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Kerensa was amazing! She helped us get preapproved on a Sunday!! I've never had that kind of customer service- purely excellence!! She communicated every step of the way. We were never stressed or left to fell uninformed. she helped us to organize...
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Very responsive, always able to answer questions or concerns that we had!
Kerensa was always super helpful and responsive with anything we needed. She was a fantastic resource and very knowledgeable .
Reply from Kerensa Steffens
April 21st, 2026 12:18 AM
It was such a pleasure to help you both. Enjoy your home and know I am always here if you need me
It was a quick and easy process!
Reply from Kerensa Steffens
March 23rd, 2026 12:37 AM
Thank you for trusting me to take care of you both
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Eastern Standard Time (EST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures