Sara Fernandez
Mortgage Loan Originator | NMLS# 466122
As a mortgage lender on the Westbank for over 25yrs , it has been my pleasure to help all my customers with their banking and mortgage needs. With local processing and underwriting , we strive to do our best to make your experience as eas... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
thank you to help me alot during time by house
Reply from Sara Fernandez
July 20th, 2026 04:55 PM
Tran, thank you for trusting myself and my team in your home buying process. Please let me know if you have any questions or need anything in the future.
Communication can use improvement.
Reply from Sara Fernandez
July 15th, 2026 08:56 PM
Vada, Thank you for your review. I appreciate you trusting myself and my team with your construction loan process. I have noted your message regarding communication we will work on that, so you feel confident in the during and after construction....
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Communication has room for improvement
Reply from Sara Fernandez
July 14th, 2026 04:35 PM
Alan, Thank you for your review. I do appreciate you trusting us with your construction loan process, your message regarding communication has been noted and we'll work on that, so you feel confident in the future. Please reach out with any...
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Prompt communication ,always taking time to explain to me the loan process different rules different options that were available to me and my family.
Reply from Sara Fernandez
July 6th, 2026 09:07 PM
Jonathan,
Thank you so much for the review and for trusting myself and my team with your home purchase. If you need anything, let us know. Enjoy your new home!
The updated information was timely, the recommendations regarding the loan were informative, and communication was daily.
Reply from Sara Fernandez
June 29th, 2026 03:30 PM
Thank you so very much for our review. I'm glad you were happy with communication of me and my team. Thanks also for trusting us with the process of buying this new home. Please reach out with any questions or concerns.
“Sara was fantastic to work with—professional, efficient, and always available when I needed help. She made my home-buying experience much easier. Highly recommended!!!!"Greatest experience ever!!
Reply from Sara Fernandez
June 23rd, 2026 02:04 AM
Francky, Thank you very much for your review. I am so very glad you trusted myself and my team to assist you with buying your new home. Please let us know if you any questions or need anything in the future.
Sara and the team made it super easy going through this process! They took 1,000 calls from me, answered all questions, and just made me feel comfort
Reply from Sara Fernandez
June 8th, 2026 03:55 PM
Tyler, thank you for the review and thank you for trusting us with your home buying process. We were always glad to speak with you and answer any questions you may had. You made our job easier by always providing what we requested. Enjoy the...
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A truly wonderful customer service employee.
Reply from Sara Fernandez
June 1st, 2026 01:44 PM
Mohammed,
Thank you so very much for the review. I really appreciate you trusting me with this process and being quick to respond during the underwriting process. Please let me know if you need anything in the future.
Sara, Suzanne, and Karen were awesome with time management and having all loan documents prepared and ready for scheduled closing date. They were ALWAYS AVAILABLE and great with returning calls.
Reply from Sara Fernandez
May 26th, 2026 02:32 PM
Felicia,
Thank you so very much for your review. We are happy to hear that you had a good experience with us and also thank you for trusting us with the purchase of your home. Please let us know if you need anything in the future!
I received an excellent customer service from day one. The process was not complicated because I received a well detail information. Thank you
Reply from Sara Fernandez
May 1st, 2026 06:31 PM
Thank you so very much for your review and kind words. We were so happy to assist you with your home buying process. Please let us know if you need anything in the future and happy moving!
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About
As a mortgage lender on the Westbank for over 25yrs , it has been my pleasure to help all my customers with their banking and mortgage needs. With local processing and underwriting , we strive to do our best to make your experience as easy as we can on the purchase or refinance of your home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 466122
Disclaimer
Reviews and testimonials reflect the individual experiences and opinions of clients and may not be representative of all customers. Experiences may vary. Gulf Coast Bank & Trust Company does not guarantee any specific outcomes or results. All loan products are subject to credit approval, underwriting guidelines, and applicable laws and may not be available in all markets. The services and products advertised are not approved or endorsed by HUD, FHFA, USDA, the Department of Veterans Affairs, or any government agency. Gulf Coast Bank & Trust Co. NMLS 450086. Equal Housing Lender. Member FDIC.