Samantha London, Ruoff Mortgage

Name: Centra Credit Union
Address: 1160 Washington St, Columbus, Indiana, 47201
Telephone: +1-812-374-2913
Rating: 4.87

Senior Loan Officer | NMLS# 1440282 | Ruoff Mortga...

Ruoff Mortgage - Columbus

4.87

(48)

Indiana University Purdue University Columbus

Mortgage

Mortgage Loan Officer

Indiana University Purdue University Columbus

Contact Info

(812) 374-2913

Columbus, IN

https://www.ruoff.com/samanthalondon

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Business Hours

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9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.87

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Samantha was wonderful to work with. She was very knowledgeable and navigated us easily through the entire process.

Reply from Owner

August 13th, 2025 01:24 PM

I'm so glad to know that you found the process smooth and felt well-guided throughout. It's truly rewarding to hear that my approach made a difference for you. Thank you for your kind words and for trusting me with your mortgage journey.

Wonderful experience, Samantha went above and beyond for us. Thank you!

Reply from Samantha Rich

August 12th, 2025 06:04 PM

Thank you so much for sharing your wonderful experience. It truly means a lot to know that I could support you throughout the process. I'm grateful for the opportunity to assist you, and I appreciate your kind words.

The communication was excellent and Samantha was wonderful to work with. She answered any and all questions in a very timely manner. Would highly recommend her.

Reply from Samantha Rich

August 12th, 2025 06:04 PM

I'm very happy to know that you found the communication to be excellent and felt well-supported throughout the process. I strive to be responsive and helpful, so your acknowledgment means a lot. Thank you for your kind recommendation, and for...

My husband & I bought our first home together in May and she was our home loan girl! She helped us all along the way. Answering my questions no matter what time or day, letting us know the next steps in the process and giving advice when we...

Reply from Owner

August 7th, 2025 03:25 PM

Thank you so much for your kind review, Macy. It was a joy to help you through the home loan process and provide the guidance you needed. I'm glad to hear that my support and availability made a difference for you. If you ever have more questions...

Great to work with, very knowledgeable and got us approved for our loan in 2 days

Reply from Owner

August 6th, 2025 03:59 PM

Thank you Jan! It was a pleasure working with you.

Samantha was very personable and quick to respond. She got us approved for our loan in 2 days time.

Reply from Samantha Rich

July 12th, 2025 09:46 PM

Thank you Jan! It was a pleasure working with you.

The only reason I stayed with Ruoff was because of how well Samantha took care of us. The underwriters were VERY difficult to work with. They ask questions that had NO bearing on a loan. The assistant DeDe worded an email in a very offensive...

Reply from Samantha Rich

August 6th, 2025 04:19 PM

I'm truly grateful for your acknowledgment, Jack. I'm glad I could make a positive impact during your experience, although I regret that other aspects didn't meet your expectations. Your feedback about the underwriters and communication from...

Sam went above and beyond. She kept us in line when we needed to turn things in. We enjoyed working with Sam, as she was great with explaining everything in detail.

Reply from Samantha Rich

June 5th, 2025 03:42 PM

I'm thrilled to hear that you had a positive experience with the mortgage process. It was a pleasure working with you and ensuring that everything was clearly explained. Thank you for your kind words and the opportunity to assist you.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

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