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Samantha London, Ruoff Mortgage - Senior Loan Officer | NMLS# 1440282 | Ruoff Mortgage NMLS# 141868 in Columbus, IN

Samantha London, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1440282 | Ruoff Mortga...

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Indiana University Purdue University Columbus
Indiana University Purdue University Columbus
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Company Logo
Indiana University Purdue University Columbus
Indiana University Purdue University Columbus
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
2%
Reviews from Web
  • Encompass
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    Vanessa S
    Columbus, IN
    Posted on February 24th, 2026 04:15 PM
    Samantha was there for us every step of the way. Whenever we had questions she was very quick to answer. I enjoyed using the loan butler system. Especially the feature where you can seee what step of the loan process you're in. But the excellence...
    read more
    Reply from Samantha London, Ruoff Mortgage
    February 24th, 2026 07:33 PM
    Vanessa, it's wonderful to know that you found the Loan Butler system useful and appreciated my dedication throughout the process. Your feedback about my responsiveness and knowledge means a lot to me. Thank you for trusting me with your mortgage...
    read more
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    Trevor S
    Posted on February 7th, 2026 10:35 PM
    Samantha was very thorough in explaining anything we had questions about. She was very prompt and even answered questions we had when she was off work and at her own home! I would highly recommend her to anyone looking for their next home....
    read more
    Reply from Owner
    February 9th, 2026 01:50 PM
    Trevor, I appreciate your feedback and the recommendation. I'm so happy I could assist in making the home-buying process simple and answer your questions promptly. Thank you for choosing me for your mortgage needs.
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    Trevor S
    Freetown, IN
    Posted on February 7th, 2026 10:35 PM
    Our loan officer, Samantha London did a great job! She even answered questions we had after she was off work and in her own home. She was very prompt at answering anything we had questions about and was very thorough going over everything with...
    read more
    Reply from Samantha London, Ruoff Mortgage
    February 9th, 2026 01:46 PM
    Trevor, thank you for sharing your experience and your recommendation. I’m pleased that I could assist you effectively and that my efforts were helpful, even beyond regular hours. If there’s anything more you need in the future, feel free to...
    read more
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    Taylor S
    Posted on February 7th, 2026 10:25 PM
    Samantha London, Ruoff Mortgage has received a review with 5 star rating from Taylor S
    Reply from Owner
    February 9th, 2026 01:46 PM
    Thank you!
  • Encompass
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    Taylor S
    Freetown, IN
    Posted on February 7th, 2026 10:25 PM
    Samantha was great to work with. The process was smooth and easy. We would recommend her and Ruoff to anyone!
    Reply from Samantha London, Ruoff Mortgage
    February 9th, 2026 01:45 PM
    Taylor, I appreciate your recommendation and am pleased to hear that the process felt smooth and easy for you. It was a pleasure to work with you, and I’m grateful for the opportunity to assist.
  • Encompass
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    Julia L A
    Columbus, IN
    Posted on December 17th, 2025 12:53 AM
    Sam was very good at communicating
    Reply from Samantha Rich, Ruoff Mortgage
    December 17th, 2025 02:06 PM
    I'm glad to hear that the communication met your expectations. Ensuring clear and effective communication is always a priority. Thank you for your feedback!
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    Halle “ R
    Posted on October 10th, 2025 02:56 PM
    Samantha London, Ruoff Mortgage has received a review with 5 star rating from Halle “ R
    Reply from Owner
    October 15th, 2025 05:52 PM
    I appreciate your positive rating. Thank you for choosing Ruoff Mortgage. I hope you and your husband enjoy your new home!
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    Halle M R
    Columbus, IN
    Posted on October 10th, 2025 02:56 PM
    Samantha was absolutely incredible, and as first time homebuyers, my husband and I could not have navigated the loan borrowing process without her. I was most impressed not only by her knowledge, but also her ability to connect with us on a...
    read more
    Reply from Samantha Rich
    October 10th, 2025 03:37 PM
    I'm pleased that I could assist you and your husband with your first homebuying experience. It's important to me to connect with my clients and guide them through the process with clarity and empathy. Your feedback is greatly appreciated, and...
    read more
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    Casey P
    Columbus, IN
    Posted on August 28th, 2025 03:03 PM
    Communication
    Reply from Samantha Rich
    August 28th, 2025 05:04 PM
    I'm glad to hear that communication met your expectations during this process. Ensuring clarity and keeping everyone informed is always a priority. Thanks for taking the time to leave feedback!
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    Samantha C
    Posted on August 19th, 2025 03:52 PM
    Samantha London, Ruoff Mortgage has received a review with 5 star rating from Samantha C
    Reply from Owner
    August 20th, 2025 02:33 PM
    I'm so glad to hear that you found the experience smooth and thorough. It was a joy helping you through the process and making sure everything was clear and manageable. Thank you for your kind feedback and for trusting me with your mortgage...
    read more
  • 31–40 of 48
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
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    Education
    • Indiana University Purdue University Columbus
      Accounting
      Bachelor's Degree
      Indiana University Purdue University Columbus logo
    Positions
    • Centra Credit Union - Mortgage Loan Officer
      Jan 17th, 2014 - Apr 1st, 2025
    Memberships
    • Columbus Chamber of Commerce
    • Crossroads Association
    • YPN
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    Addresses and Serving Areas

    Year Started

    2019

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • Indiana NMLS: 1440282
    Gallery
    Samantha London, Ruoff Mortgage - Gallery Photo
    Samantha London, Ruoff Mortgage - Gallery Photo
    Samantha London, Ruoff Mortgage - Gallery Photo
    Samantha London, Ruoff Mortgage - Gallery Photo
    Samantha London, Ruoff Mortgage - Gallery Photo
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    +7
    Hobbies
    • concerts
    • shopping
    • Foodie
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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