Samantha London, Ruoff Mortgage

Name: Centra Credit Union
Address: 1160 Washington St, Columbus, Indiana, 47201
Telephone: +1-812-374-2913
Rating: 4.87

Senior Loan Officer | NMLS# 1440282 | Ruoff Mortga...

Ruoff Mortgage - Columbus

4.87

(48)

Indiana University Purdue University Columbus

Mortgage

Mortgage Loan Officer

Indiana University Purdue University Columbus

Contact Info

(812) 374-2913

Columbus, IN

https://www.ruoff.com/samanthalondon

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Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.87

(48)

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5 Star

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Experience.com

4.81

(33)

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5.0

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Samantha was such a wonderful loan officer to work with. She didn't hesitate to answer any of my questions no matter how many I had. I am a first time home buyer so I had a lot of questions! Samantha quickly leaned my personal circumstances...

Reply from Owner

April 15th, 2026 04:20 PM

Thank you, Courtney, for the 5-star rating. I'm glad to see your positive feedback and appreciate your support!

Samantha knew my circumstances and was able to comfort me throughout the process. She described everything I asked about and hooked me up with a great insurance agent. She was present during closing and even gave me a gift which was the icing...

Reply from Samantha London, Ruoff Mortgage

April 13th, 2026 03:49 PM

I'm glad to hear that I was able to support you throughout the process, Courtney. It was important to me to address your questions and help connect you with the right resources. Being there for your closing was a special moment, and I'm pleased...

She did not keep us informed on the loan process and wanted additional information at the last minute. our loan was sold immediately without our knowledge or consent!

Reply from Samantha London, Ruoff Mortgage

April 24th, 2026 08:08 PM

Thank you for taking the time to share your feedback. I appreciate the opportunity to have worked with both of you and am sorry to hear that parts of your experience felt frustrating. I understand your concerns regarding the transfer of your...

Sam was great! We could tell that she enjoys what she does and we felt really taken care of throughout the whole process. She went out of her way to answer questions at any time and made sure I understood all of the information. I could not...

Reply from Owner

April 13th, 2026 01:55 PM

I'm glad to hear that you felt well taken care of during the process, Shasta. It was my pleasure to assist you and ensure all your questions were answered. Thank you for your kind words and this wonderful feedback!

Sam made our experience go so smoothly. Every questioned was answered and thanks to her the process didn't feel so intimidating.

Reply from Samantha London, Ruoff Mortgage

April 7th, 2026 07:41 PM

I'm glad to know that the process felt smooth for you, Shasta. It's important to me to provide clear answers and make everything as straightforward as possible. I truly appreciate your feedback and trust. Thank you for allowing me to assist...

Samantha was very knowledgeable and helpful. Would recommend her very highly.

Reply from Samantha London, Ruoff Mortgage

April 1st, 2026 03:11 PM

Thank you so much for your kind words, Kimberly. I'm glad I could assist you and provide the help you needed. Your recommendation means a lot to me. If there's anything else I can do for you in the future, please feel free to reach out.

This was our first investment property purchase and Samantha navigated us thru the process smoothly! She was quick to respond to any questions or concern! Thanks!

Reply from Samantha London, Ruoff Mortgage

February 25th, 2026 02:40 PM

I'm glad to hear that your first investment property purchase went smoothly, Terrill. I appreciated the opportunity to guide you through the process and address any questions you had along the way. Thank you for trusting me with this important...

Quick answers to questions.

Reply from Samantha London, Ruoff Mortgage

February 25th, 2026 02:02 PM

I'm pleased to hear that you appreciated the prompt responses to your questions, Micheal. Addressing your needs quickly is important to me, and I'm glad I could help make the process smoother for you. Thank you for choosing to work with me...

Samantha was amazing! Highly recommend seeing her. I promise you won’t be disappointed.

Reply from Owner

February 25th, 2026 02:02 PM

Danny, it was a pleasure assisting you with your mortgage needs. Your recommendation means a lot to me, and I'm glad to have been able to help. Wishing you all the best in your new home!

Samantha was amazing!

Reply from Samantha London, Ruoff Mortgage

February 24th, 2026 08:55 PM

Danny, I'm glad to know you had a positive experience. It was a pleasure to assist you, and I appreciate your kind feedback. Thank you for choosing Ruoff Mortgage!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

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