

Samantha Bayless, Ruoff Mortgage
Sales Support Manager | Senior Loan Officer | NMLS...


Purdue University
Additional Licenses: NMLS# 460970.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Samantha went the extra mile to ensure my refinance was done before my deadline She was excellent
Thank you so much
Reply from Samantha Bayless, Ruoff Mortgage
March 3rd, 2026 09:38 PM
I'm grateful for your feedback, Steven. Ensuring that your refinance was completed before the deadline was very important to me, and I'm pleased to hear that you appreciated my efforts. Thank you for trusting me with your loan!
Any questions I had were answered as soon as possible and they explained things in terms that I was able to understand.
Reply from Samantha Bayless, Ruoff Mortgage
November 4th, 2025 08:09 PM
I really appreciate your feedback, Aaron. It's important to me that all your questions were answered quickly and in a way that was clear and easy to understand. If you ever need any further assistance or have more questions, please reach out...
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Quick, efficient, what you said was going to happen, did happen. No surprises
Reply from Samantha Bayless, Ruoff Mortgage
September 22nd, 2025 12:54 PM
Thanks Jennifer! I always strive to make the mortgage process easy and straightforward and I'm glad yours was exactly that, even with the "unique" situation and another lender who said they couldn't do it. I hope you and your girls enjoy your...
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Samantha Bayless, Ruoff Mortgage has received a review with 5 star rating from Kristian S
Reply from Owner
July 23rd, 2025 09:54 PM
Kristian, thank you so much for the 5 star rating! I'm thrilled that you had a positive experience with me at Ruoff Mortgage. If there's ever anything more I can do or if you have further questions, please don't ever hesitate to reach out.
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Communication was outstanding!!!
Reply from Samantha Bayless, Ruoff Mortgage
July 23rd, 2025 09:56 PM
I'm delighted to hear that you found the communication to be outstanding, Kristian! It's very important to me that my clients feel informed and supported throughout the mortgage process. It was a joy to work with you during your new home buying...
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Samantha Bayless, Ruoff Mortgage has received a review with 5 star rating from Noah G
Reply from Owner
July 7th, 2025 01:24 PM
Thank you for the 5 star rating, Noah! It was so nice to work with you. I'm glad I was able to help you get your new house when the other lender couldn't do it!
Samantha is super friendly and understood everything going on with my previous lender and when I switched to ruoff she was very helpful and very quick with the loan and always kepted us updated with everything
Reply from Samantha Bayless
July 16th, 2025 09:40 PM
Thank you for your kind words, Noah. I'm really pleased to hear that my friendly approach and understanding of your situation with your previous lender made a positive difference for you. I strive to ensure that the loan process is as smooth...
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Communication was excellent.
Reply from Samantha Bayless, Ruoff Mortgage
January 27th, 2025 04:31 PM
I'm so glad to hear that you found our communication outstanding, Joseph! Your feedback is greatly appreciated and it motivates us to maintain and improve our levels of service. Thank you for taking the time to review your experience with us...
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Samantha Bayless, Ruoff Mortgage has received a review with 5 star rating from Trevor E
Reply from Owner
January 24th, 2025 11:51 PM
I'm thrilled to hear that you had such a positive experience, Trevor! It was my pleasure to assist you with purchasing your first home. Your 5-star rating means a lot to me and the entire team here at Ruoff Mortgage. I'm always here if you...
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Great to work with
Reply from Samantha Bayless
December 10th, 2024 08:19 PM
I'm thrilled to hear that you had a great experience working with me, Trevor. Your feedback is greatly appreciated. It was a pleasure to assist you on your journey with Ruoff Mortgage. Do not hesitate to reach out if you need any more assistance...
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About
Additional Licenses: NMLS# 460970.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Mortgages
FHA Mortgages
VA Mortgages
USDA/Rural Housing Mortgages
First Time Homebuyers
Down Payment Assistance
Jumbo Loans
One Time Close Construction Loans
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Education
- Purdue UniversityAnimal SciencesBachelor of Science

Positions
- Ruoff Mortgage - Loan Officer AssistantJan 6th, 2014 - Jul 16th, 2018
- Ruoff Mortgage - Sales Support ManagerJul 16th, 2018 - Current
Memberships
- NMLS Member
- Montgomery County Chamber of Commerce
- Registered 4-H Volunteer
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Addresses and Serving Areas
Primary Serving Area
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 460970
- IN - 21187
- IL - 031.0061434
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Awards
Achievements
- September 2024 Crawfordsville Branch Originator
- November 2024 Crawfordsville Branch Originator
- May 2025 Crawfordsville Branch Originator
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Hobbies
- Volleyball
- Bowling
- Walking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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