Ruoff Mortgage - Crawfordsville, IN

Crawfordsville, IN

4.98

(62)

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.

Mortgage

Mortgage Loan Officer

Contact Info

(765) 226-5773

Crawfordsville, IN

https://www.ruoff.com/lending-centers/crawfordsville

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.98

(62)

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Experience.com

4.97

(34)

Google

5.0

(28)

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Answered questions and resolved hiccup prior to closing even though hiccup happened Friday after business hours

Reply from Samantha Bayless, Ruoff Mortgage

August 31st, 2026 05:49 PM

Thank you for the 5 star review, Jan! Really appreciate it. I'm so happy to have been able to answer your questions and resolve the issue to keep the closing as scheduled, even though we were outside of regular business hours. Your satisfaction...

From start to finish, we felt as if we were a part of the business at hand. Staff was always friendly and attentive to our needs and goals.

Reply from Owner

August 31st, 2026 05:53 PM

Thank you, Phil, for sharing your experience. I'm pleased to hear that you felt involved and that our team was friendly and attentive throughout the process. Your satisfaction is very important to us. I thoroughly enjoyed working with you and...

From day one, Sam was friendly, courteous, attentive, cooperative and always ready to address any questions or concerns. She always came through with answers on any inquiry or adjustments to the loan processing. Will highly recommend her to...

Reply from Samantha Bayless, Ruoff Mortgage

August 31st, 2026 06:11 PM

Thank you so much for your kind words! It was a pleasure working with you and Jan, and I’m grateful to know that I was able to make the mortgage process a positive experience for you. Your recommendation means a lot to me, and I truly appreciate...

Jenny worked hard and did a good job.

Reply from Jenny Rutledge, Ruoff Mortgage

August 26th, 2026 06:45 PM

April thank you for the kind words, I am happy were able to get you to the closing table. It was a pleasure working with you.

Samantha made this whole process very easy. That is what I needed since this is the first time I've been through the loan process for a home.

Reply from Samantha Bayless, Ruoff Mortgage

August 24th, 2026 01:58 PM

I'm grateful to hear that I could make the loan process easy for you, Todd. It's very important to me to support my clients in the home buying process, and I'm so happy you felt at ease throughout.

Jenny was very knowledgeable and helpful throughout the whole process! She helped make the whole experience easy!

Reply from Owner

August 26th, 2026 06:47 PM

Terri, I'm grateful for your kind words. It's nice to know that my support was helpful in making the process easy for you. Enjoy your new home!

Jenny is so easy to work with! I was able to stop by her office without an appointment and she was happy to help me. The entire staff was super nice. Jenny is very knowledgeable!

Reply from Jenny Rutledge, Ruoff Mortgage

August 26th, 2026 06:46 PM

I'm glad to hear that you found it easy to work with me, Terri. It's nice to know that my team and I could assist you when you stopped by. Thank you for your kind words about my knowledge and the staff's friendliness.

Communication

Reply from Jenny Rutledge

August 31st, 2026 01:12 PM

I'm glad you found the communication effective, Ryan. Thank you for your feedback!

Jenny was so helpful and communicated clearly about the entire process

Reply from Jenny Rutledge

August 31st, 2026 04:11 PM

I'm happy to hear that I was able to help and communicate clearly throughout the process, Susan. Your kind words are greatly appreciated!

Jenny was amazing throughout the entire buying process! She always answered all of our questions quickly and explained everything great! She made everything very easy!

Reply from Jenny Rutledge, Ruoff Mortgage

August 26th, 2026 06:49 PM

I'm glad to hear that I could make the buying process easy for you, Corey. It's wonderful to know that my explanations and responsiveness met your needs. Thank you for your kind words!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans