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Ryan Frantz, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-538-0849
Rating: 4.96

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.96

(320)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 538-0849

Indianapolis, IN

https://www.ruoff.com/ryanfrantz

Location & Business Hours

Business Hours

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9 AM to 5 PM

Sat

closed

Sun

closed

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4.96

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Experience.com

4.95

(241)

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Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Denise M

Reply from Owner

December 3rd, 2025 01:50 AM

Thank you Denise! So glad we could get you closed quickly after the USDA opened back up after the government shutdown. I really hope you enjoy your new home and will be in touch once rates drop in 2026!

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Dameon

Reply from Owner

December 3rd, 2025 01:50 AM

Ryan was amazing at explaining everything we had no idea what we were doing at first and he made that feeling go away

Reply from Ryan Frantz, Ruoff Mortgage

December 3rd, 2025 01:51 AM

Thank you Denise! So glad we could get you closed quickly after the USDA opened back up after the government shutdown. And thank you for the very nice comments in your review. I really hope you enjoy your new home and will be in touch once...

Knowledgeabl, quick and efficient! The entire process was easy and simplified . Thanks!

Reply from Ryan Frantz, Ruoff Mortgage

November 26th, 2025 08:56 PM

Holly and Eric, Thank you so much for the chance to help you both buy your new home. Great to keep you in the area...looking forward to next year's golf season. See you soon! Ryan

Communication and time management

Reply from Ryan Frantz

November 26th, 2025 08:58 PM

Jadon! Congratulations on your new home. So excited for you and the family. Job well done on the loan process. I will be in touch once it is time for your first payment and when rates drop next year. Happy Thanksgiving! Ryan

Guiding us through the process

Reply from Ryan Frantz

November 5th, 2025 06:39 PM

I appreciate your feedback, Jeffrey. It was a pleasure assisting you through the process. If there's anything else you need or any questions arise in the future, please don't hesitate to reach out.

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Julie G

Reply from Owner

November 27th, 2025 12:46 AM

Julie,Well done with all of your loan efforts to help your parents. I mean, we still need to talk about hiring you. You are a true pro and would crush it in the mortgage biz!!! Thank you for helping and making it easy to get this loan closed....

Ryan and Stacey were amazing from beginning to end. They kept us up to date on every step and were extremely helpful and kind throughout the entire process!

Reply from Ryan Frantz

November 3rd, 2025 03:14 PM

I'm grateful for your feedback, Judith. It's wonderful to hear that you felt supported throughout the entire process. Keeping you informed and assisting at each step was my priority. If there's anything else you might need in the future, feel...

Communication throughout the process was excellent and questions answered promptly. Ryan helped us navigate the process given we haven't gotten a new home loan in 25 years. Talking to him when we were initially looking at homes helped through...

Reply from Ryan Frantz

October 31st, 2025 04:13 PM

Thank you for sharing your experience, Lisa. I'm glad I could make the process straightforward and stress-free for you, especially after so many years since your last home loan. Helping guide you through the initial stages and addressing your...

We had not sold our existing home before acquiring our new home. Not only did Ryan assist with the new loan, he helped us with a bridge loan on our existing home. Smooth process with both loans.

Reply from Ryan Frantz

October 31st, 2025 03:40 PM

It's encouraging to hear that the process went smoothly for both your new loan and the bridge loan, Robert. I'm glad I could assist you in navigating both transactions successfully. If you have any further questions or need guidance in the...

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About

Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA

USDA