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Ryan Frantz, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-538-0849
Rating: 4.96

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.96

(320)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 538-0849

Indianapolis, IN

https://www.ruoff.com/ryanfrantz

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Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.96

(320)

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Experience.com

4.95

(241)

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Ryan and his staff are top notch. Communication was amazing. Today we live in an age where communication is extinct, but not with Ruoff. Highly recommend!

Reply from Owner

April 8th, 2024 06:49 PM

Tammy, This is such a great compliment...appreciate you and Don so much! THANK YOU! Congratulations on your new home!!!!!! Ryan

Communication. Ryan was on it. If he couldn’t call us back right away, one of his staff called for him. The age we live in communication is not priority, but with Ruoff it is. Our questions were answered the same day and within an hour most...

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 2nd, 2024 11:59 AM

I'm deeply honored by your kind review, Tammy. I'm thrilled to hear that you and Don found our communication timely and effective. At Ruoff, we prioritize clear and rapid communication to ensure a smooth process for our clients. It's wonderful...

Ryan was great. The only thing that slipped through the cracks was the rate lock extension fee. I was surprised by this fee at closing.

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 2nd, 2024 12:03 PM

Thank you Ashley. Really appreciate the feedback and letting me know. I will do better on that update in the area of a rate lock extension. I know when the seller extended the closing it was over a month before closing but must have missed...

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Michael B

Reply from Owner

April 11th, 2024 07:32 PM

I'm thrilled to receive such a high rating, Michael! Your satisfaction is my top priority. At Ruoff Mortgage, we strive to provide the very best service. Here's to your future home endeavors. Thank you for trusting me and Ruoff Mortgage with...

Great communication and a great attitude made this experience easier than expected.

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 1st, 2024 08:43 PM

Michael,Congratulations to you and Kacie. Just a wonderful rewarding experience for me on my end getting to work with you since 2023. So happy for you and the family that your goal of buying a home this year came fruition. Well done and way...

Ryan Frantz is the best. His communication, customer service, expertise and overall attention to us and every detail has made our experience with Ruoff the totally outstanding! We will continue to use Ruoff and Ryan. He is truly an asset to...

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 1st, 2024 03:52 PM

Mark and Sharon,So glad to have you back in Indiana! Love working with you both...you make it so easy. A sincere THANK YOU for being wonderful people and clients. Congratulations on your new home!!! Love to see some pics once you move in.Ryan...

Ryan was attentive to all our questions with the utmost professionalism and adding a great personal touch. My son recommended Ryan with great praise to make his experience in buying a home simplified. Great experience from a seasoned professional....

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 1st, 2024 04:16 PM

Don and Tammy, Absolutely loved getting to meet you and get to know you. Thrilled that Dwayne could refer you over to us. Was really a pleasure to get to work with you. THANK YOU Don and Tammy...enjoy your new home! Ryan

Ryan is awesome at his job and makes everything go by smoothly. Definitely recommend Ryan Frantz

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 1st, 2024 04:22 PM

THANK YOU Nick! You and Alexus were awesome...sticking thru it on the fallout with the previous buyer of your home and making it to the finish line. Congratulations!!! Really appreciate the opportunity to work with you both...great experience...

Everyone did such a fantastic job!

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 1st, 2024 04:25 PM

Marisa,THANK YOU for such a great opportunity to work with you on your home purchase. You did so great thru the process and made it easy...well done! Congratulations on your new home...hope you and the family enjoy the new home and space you...

We've been working with Ryan for a while to prepare ourselves for buying a house. He has given us lots of helpful tips to build credit and save money to make buying a reality. Ryan worked closely with our realtor to make sure we had a seamless...

Reply from Owner

April 1st, 2024 04:26 PM

Kacie,Loved getting to work with you and Michael this past year. You should be congratulated for the exception work you put in to make home buying a reality. WELL DONE! Hope you can take a few photos of the family at the house once you are...

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About

Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA

USDA