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Ryan Frantz, Ruoff Mortgage

Name: Ruoff Mortgage - Keystone Crossing
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-538-0849
Rating: 4.96

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.96

(320)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 538-0849

Indianapolis, IN

https://www.ruoff.com/ryanfrantz

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.96

(320)

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Experience.com

4.95

(241)

Zillow

5.0

(3)

Google

5.0

(76)

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great communication every step of the way. advocated for us and helped make it a smooth experience.

Reply from Ryan Frantz, Ruoff Mortgage

November 26th, 2025 09:17 PM

Austin and Kasey,Congratulations on your new home. Awesome house in Fishers. Love it. Thank you for the opportunity to assist you...was a joy to work with you both. Hope you are enjoying your home and i will be in touch here in 2026 as rates...

Mr Ryan and Scott was amazing. Our loan officer was there throughout the whole process. It was a beautiful experience with him, quick to answer any concerns, questions either through phone calls or emails.

Reply from Owner

November 26th, 2025 09:19 PM

Omolayo and Sam,How is your new home!?!?!?! Congratulations...I sure home that the move went well and you are getting settled in. Scott and I appreciate your loyalty in working with us here at Ruoff. THANK YOU! We will be in touch as rates...

My loan officer was there throughout the whole process. It was a beautiful experience with him, quick to answer any questions either through phone calls or emails.

Reply from Ryan Frantz

August 24th, 2025 02:07 AM

Omolayo, thank you so much for sharing your experience. I'm really pleased to hear that you found the process beautiful and that I could be there to assist promptly, whether through phone or email. It's always my goal to make the journey smooth...

Ryan was very willing to walk me through the process as a first time homebuyer and he was very responsive if I had questions

Reply from Ryan Frantz, Ruoff Mortgage

November 26th, 2025 09:21 PM

Hannah,Congratulations on your new home! It's great to know that I could assist you with your first home purchase. I am glad you found our responses timely and helpful. If more questions come up down the road, don't hesitate to get in touch....

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Kasey K

Reply from Owner

November 26th, 2025 09:22 PM

Austin and Kasey,Thank you for the awesome review. Was great to assist you with your new home financing. Just an awesome home you purchase. I appreciate you and Austin giving me the opportunity to assist you. I'll be in touch when rates drop...

Ryan is an amazing person. He and his team made this process so easy! Theres a reason I came back to him after using him 9 years prior!

Reply from Ryan Frantz

August 23rd, 2025 06:01 PM

Kasey, thank you for your generous feedback. I'm genuinely happy to hear that the process felt easy for you and that you chose to work with me again after nine years. It means a lot to know I've earned your trust over time. If you ever have...

When we first called, we had low expectations of the whole process. But Ryan’s professionalism and down to earth personality, put us at ease and built up our confidence. We can’t thank Ryan and Stacey for going the extra mile for us. We definitely...

Reply from Owner

November 26th, 2025 09:27 PM

Brent and Sheila,Thank you so much for the awesome review. It's reassuring to know that my approach helped ease any initial concerns you had. I appreciate your kind words and endorsement. Supporting clients is a priority, and I'm glad Stacey...

Overall experience was professional and friendly. We are very happy.

Reply from Ryan Frantz

August 22nd, 2025 05:14 PM

Brent, thank you for your feedback. I'm glad to hear that you found the experience both professional and friendly, as that's what I strive for with every client. It's wonderful to know you're happy with the outcome. If you have any questions...

Open common

Reply from Ryan Frantz

August 21st, 2025 03:15 PM

Christian, I truly appreciate your review. It means a lot to me knowing that you had a positive experience. If there's anything further I can assist with or if you have any questions down the road, please don't hesitate to get in touch. Thank...

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Michael E

Reply from Owner

November 26th, 2025 09:35 PM

Mike and Kirsten, Thank you for the great review on Google. Was a true pleasure to get to work with you again. I hope you are enjoying your new home. I will be in touch when rates drop in 2026. Until then, enjoy your new home. Ryan

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About

Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

FHA

USDA