

Top 5%
Ryan Bird - Northpoine Bank
Loan Officer | NMLS# 150099

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The service was quick and the team was very responsive
Reply from Ryan Bird
April 1st, 2026 03:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan was very easy to get a hold of during the process for whatever crazy question or concern I had, and always patient in responding.
Reply from Ryan Bird
March 23rd, 2026 03:47 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Survey covered it all
Reply from Ryan Bird
March 18th, 2026 12:26 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ryan was fantastic from beginning to end-- I reached out to Northpointe because they matched the best interest rate and Ryan sealed the deal with his no-nonsense, straightforward approach and by making things easy for me. We closed in less...
read more
Reply from Ryan Bird
March 17th, 2026 02:50 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Timely communication needed durig times when Ryan was out for internal company meetings.
Reply from Ryan Bird - Northpoine Bank
March 9th, 2026 07:21 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
the overall process of refinancing went smoothly and Ryan was always prompt with the information we needed to move forward in the process.
Reply from Ryan Bird
March 16th, 2026 04:26 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan is a quick thinking, problem solving, invested loan officer addressing any concern we had with care and professionalism even if the situation was a bit contentious or stressful from our support team helping ensure our loan was moving in...
read more
Reply from Ryan Bird
March 16th, 2026 03:08 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ryan was great:
* Straight to the point
* No unnecessary phone calls/sales pitches -- just emailed numbers
* Responsive. Available via text on weekends if needed
* Great rate and credits
Reply from Ryan Bird
March 16th, 2026 09:04 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
we closed on the house
Reply from Ryan Bird
March 13th, 2026 04:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan is an effective communicator and responds swiftly. Also helpful, shared a few options from the get-go and informed me along the way.
Reply from Ryan Bird
March 12th, 2026 09:39 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
41–50 of 270
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 150099
Awards
Northpointe Bank T...
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender