Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Phebe was amazing and helped us navigate a somewhat difficult home buying journey!! I’m so grateful for everything!
Reply from Phebe Ellis-Roach
June 12th, 2024 12:48 PM
I'm thrilled to hear your feedback, Courtney! It was truly a pleasure assisting you throughout the home buying process and I'm glad we were able to overcome the challenges together. Thank you for your kind words and taking the time to share...
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We had a few life changes this past year and Phebe made it so easy for us to understand!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm so glad to hear that your experience with me was a positive one, Courtney! Navigating through life changes can be tough, and I'm pleased that I could help make the process easier for you. Thank you for choosing Thrive Mortgage, and for...
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Phebe and her team have been great from the beginning of the process until the end. Highly recommend!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Absolutely thrilled to hear such positive feedback, Travis! It has been a pleasure working with you from start to finish. I'm glad that you felt supported by me and my team at Thrive Mortgage throughout the process. Your high recommendation...
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Great communication and kept us informed of any updates throughout the process!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm delighted to hear that you had a positive experience with us at Thrive Mortgage, Leslie! Your satisfaction is my top priority, so I'm glad to know that my communication and updates were helpful to you. Looking forward to assisting you with...
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Communication has been great!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm so glad to hear that you found our communication at Thrive Mortgage to be great, Brian. Your satisfaction is of utmost importance to me. I aim to maintain a high standard of service and your feedback validates the hard work we put in every...
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Phebe Ellis-Roach has received a review with 5 star rating from Kristen C
Reply from Phebe Ellis-Roach
May 21st, 2024 04:28 PM
Thrilled to see your 5-star rating, Kristen! Your feedback means a lot to me. I'm glad I could provide you with exceptional service. If you have any other mortgage needs in the future, please feel free to reach out. Hope you're enjoying your...
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I have never experienced the home buying process before, so what made it great for me was that phebe was always in touch with me and would always keep us up to date on what was going on and what was needed document wise and what steps we were...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Hi Tucker, I'm thrilled to hear that you had a positive experience with the home buying process. It was my pleasure to stay in touch and keep you updated every step of the way. Your kind words and 5-star rating mean a lot to me and my team!...
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Phebe and her team have done an excellent job with keeping me informed and the process has been smooth. This is my 3rd transaction and I highly recommend her team!
Reply from Phebe Ellis-Roach
May 21st, 2024 04:28 PM
Neil, it's simply fantastic to hear that you've had a positive experience with our team. We strive to make each transaction as seamless as possible and your words affirm that we are on the right track. Thank you so much for choosing Thrive...
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Smooth and fast
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear about your smooth and fast experience, Neil! Your positive feedback means a lot to me and the entire team at Thrive Mortgage. We aim to provide top-notch service in a timely manner, and I'm glad we were able to meet these...
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Every step of the way, every single part of the process… Phebe and her team were absolutely amazing! Being a business owner, the process can be a little overwhelming - but Phebe and her team made the process seamless! They went the extra 10...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I am truly touched by your kind words, Kirk. It was indeed a pleasure serving you and helping you navigate what can sometimes feel like an overwhelming process. At Thrive Mortgage, we always strive to go the extra mile (or 10!) to ensure a...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445