Russ Miller
Branch Manager
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
It was my first house purchase and russ couldn't have made it an easier experience for us. We appreciate everything he did and will definitely recommend him to others!
Reply from James Miller
January 8th, 2025 09:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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I recently had the privilege of working with Russ & I can confidently say that my experience was nothing short of exceptional. From the very beginning, Russ demonstrated a level of professionalism & dedication that set him apart from the rest....
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Reply from James Miller
January 8th, 2025 09:47 PM
Hey Robyn, thank you so much for the nice review. You were so easy to work with. Thank you!
He reached out multiple times during the process, even if nothing was changing or happening. He always seemed very surprised if I didn't have questions for him, he wanted me more involved than I awemee which is great.
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Russ and his team are wonderful to work with! There are quick to answer any questions, always helpful and overall a great team of people.
Reply from James Miller
January 8th, 2025 09:47 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Great perseverance
Reply from James Miller
January 8th, 2025 09:47 PM
We appreciate the kind words! We'll stay in touch.
Russ always does such a fantastic job communicating and getting the job done in an extremely efficient manner.
Reply from James Miller
January 8th, 2025 09:47 PM
Really appreciate the kind words! Thank you.
Where to start... Our home buying experience without Russ, Molly, and, Dawn would NOT have happened. We hit every bump in the road. However, NAF team came to the rescue repaving the path to homeownership for us with a clear view of the finish...
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Reply from James Miller
January 8th, 2025 09:47 PM
Hey Rocky, this was such an awesome review. My team and I greatly appreciate it and we hope you're enjoying the home. You'll hear from us as soon as these rates come down buddy! Chat soon and thanks again!
Where to start... Our home buying experience without Russ, Molly, and, Dawn would NOT have happened. We hit every bump in the road. However, NAF team came to the rescue repaving the path to homeownership for us with a clear view of the finish...
read more
Reply from James Miller
January 8th, 2025 09:47 PM
Hey Rocky, this was such an awesome review. My team and I greatly appreciate it and we hope you're enjoying the home. You'll hear from us as soon as these rates come down buddy! Chat soon and thanks again!
What made the experience great was how personable the experience was. I felt like each person I worked with in the office truly cared about my experience and they were all very helpful and friendly.
Reply from James Miller
January 8th, 2025 09:47 PM
Hello Jennifer, my entire team takes their jobs very seriously and I guess it shows in how you were taken care of. We really appreciate the kind words, and I will stay in touch with you. We thank you!
Russ was excellent. He always checked in with me to see how things were going since I was a first time homebuyer. He also walked me through all the entire process and made it so easy to follow. Russ is one of the best!
Reply from James Miller
January 8th, 2025 09:47 PM
Hey Lynette, I'm circling back to this as I missed replying earlier. I'm so happy to hear that you felt the process was easy and very understandable and easy to follow. We hope you are enjoying that home of yours. You'll be hearing from me...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 454665
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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