Russell Street at CrossCountry Mortgage
Originating Branch Manager | NMLS #148950
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Kingsport, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
This is the worse mortgage company if your looking for a home the snag your information and will call you continuously. I’ve received over 26 calls In a week period just from browsing on the Internet. I’ve asked them politely to remove me from...
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Communication
Reply from Russell Street
August 8th, 2025 01:11 AM
Hi Dana, I understand there's a concern about communication. I value maintaining a clear line of communication throughout the process, and if this wasn't your experience, I apologize for any inconvenience. Please feel free to reach out to me...
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Russell is very professional.
Reply from Russell Street
August 6th, 2025 04:35 PM
Thank you, Michael, for your kind words. I always strive to maintain a high level of professionalism, and it’s great to know this stood out to you. It's been a pleasure working with you.
Being the first time we bought a home they help us with every process. if we needed anything they were always there to help.
Reply from Russell Street
February 2nd, 2026 03:07 AM
It's wonderful to hear about your positive experience with purchasing your first home, Christopher. Our team is dedicated to guiding clients through every step of the process, and it's great to know that we were able to assist whenever you...
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Great experience from start to finish. Russell went over options from the beginning and recommended what direction he thought best benefited us. We were kept informed throughout the entire process and he was available for any questions or concerns....
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Reply from Russell Street
July 15th, 2025 12:55 PM
I'm pleased to hear that you had a great experience from start to finish. It's important to me that you felt informed and supported throughout the process, and I'm glad I could discuss options with you to find the best fit. I appreciate your...
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Our experience from start to finish was excellent. We like "hands on", face to face customer service and Russell & CrossCountry exceeded our expectations!
The detail, up to date notifications, being able to talk to someone at anytime when a question comes up, being able to review and esign documents, everything! The entire process, while tedious, was made very easy. Russell and his team are top...
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Reply from Russell Street
July 4th, 2025 12:02 AM
I'm thrilled to hear that you found the mortgage process smooth and well-supported with up-to-date notifications and accessibility. It was a pleasure assisting you, and I appreciate your kind words about our team.
Russell worked so hard to help make our dreams of owning a home! Thank you , Russell and Catherine for all your hard work!
Reply from Russell Street
May 19th, 2025 12:59 PM
I'm thrilled to hear that we could help make your dream of owning a home a reality. It was a pleasure working with you, and I appreciate your kind words. Thank you for acknowledging both my and Catherine's efforts.
Russell and Catherine made it easy. They told me what I needed and they did the rest. They went far above and beyond!!
Reply from Russell Street
May 17th, 2025 12:23 PM
I'm thrilled to hear that you found the process easy with our assistance. Catherine and I are dedicated to going above and beyond for our clients, and your satisfaction is our priority. Thank you for your kind words!
Russell Street at CrossCountry Mortgage has received a review with 5 star rating from Shaylee P
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Kingsport, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #148950 | Branch NMLS #855512
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- CrossCountry Mortgage - Originating Branch ManagerFeb 2nd, 2011 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- 148950
Hobbies
- Boating enjoying the lake
- Riding motorcycles
- Traveling on vacations
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095