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CrossCountry Mortgage | Branch NMLS #855512, Kingsport, TN

Kingsport, TN
4.86
(64)
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Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi...... Show More
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Overall Ratings
4.86
(64)
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  • M
    Micheal B
    Wise, VA
    Posted on May 3rd, 2026 03:45 PM
    Russell and Catherine made sure I was taken care of , very professional, and very helpful. if I ever need another mortgage , or if some one I know needs one I will recommend them to here
    Reply from Russell Street
    May 11th, 2026 06:37 PM
    Micheal, I'm grateful to hear that you felt well taken care of by both Catherine and me. Your recommendation means a lot, and I'm pleased we could provide the professional and helpful service you needed. If you have any more questions or future...
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  • S
    Suzette R
    Wise, VA
    Posted on April 27th, 2026 06:13 PM
    He got it done! If Russell can't give one a loan, it can't be done.
    Reply from Russell Street
    May 4th, 2026 06:13 PM
    I enjoyed working with you. Thanks for the great feedback.
  • K
    Kaylie C
    Meadowview, VA
    Posted on April 26th, 2026 04:39 PM
    Everything went smoothly and everyone was super nice!
    Reply from Russell Street
    May 4th, 2026 02:09 PM
    I'm pleased to hear that everything went smoothly, Kaylie. It's great to know that you found everyone to be so nice during the process. If there's anything else you need, feel free to reach out.
  • J
    John C
    Meadowview, VA
    Posted on April 24th, 2026 05:19 PM
    excellent service highly recommend
    Reply from Russell Street
    May 1st, 2026 05:20 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • M
    Mary G
    Wise, VA
    Posted on March 20th, 2026 12:46 PM
    We Love Russell❤️
    Reply from Russell Street
    March 27th, 2026 12:47 PM
    I'm truly grateful for your support, Mary. Knowing that you had such a positive experience means a lot to me. If you ever have any questions or need further assistance, feel free to reach out.
  • C
    Carolynn T
    Posted on February 24th, 2026 09:51 PM
    I am writing this review in response to Jane W (listing agent) to clarify the timeline and share our experience as the buyers in this transaction.Our offer was submitted in December 2025, not November. The anticipated closing was in January,...
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  • J
    Jane W
    Sparta, TN
    Posted on February 21st, 2026 07:08 PM
    It would have been good enough if the buyers hadn't changed loans on us. We were supposed to close by Dec. 31st and then the buyers decided to go THDA/RD. We just closed on Feb 20th. They put an OTP in sometime in Nov, 2025. That delayed us...
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    Reply from Russell Street
    March 2nd, 2026 05:30 PM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • T
    Tiffany S
    Wise, VA
    Posted on February 10th, 2026 03:43 AM
    Everything was so smooth from start to finish! Came in not knowing what to expect or what to do! Needed things done quick, and it was just that! Made my first time purchasing a home simple, educational and stress free!
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    Reply from Russell Street
    February 17th, 2026 01:44 PM
    It's great to hear that your first home purchase went so smoothly, Tiffany! I'm glad I could help make the process easy and informative for you. It's important to me that you felt stress-free and well-guided from start to finish. If you have...
    read more
  • N
    Noelle O
    Big Stone Gap, VA
    Posted on January 31st, 2026 10:51 PM
    The transaction took longer than expected. My buyer was getting very upset with me .
    Reply from Russell Street at CrossCountry Mort...
    February 9th, 2026 07:07 PM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • S
    Sophia D
    Big Stone Gap, VA
    Posted on January 12th, 2026 05:23 PM
    Russell & Catherine have been a great help! They are incredibly easy to communicate with and work hard for each client!
    Reply from Russell Street
    January 19th, 2026 05:24 PM
    I truly appreciate your kind words, Sophia. It's wonderful to know that the communication process with Catherine and me has been smooth and effective for you. We're committed to working hard for each of our clients, and your feedback affirms...
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  • 10 of 64
    About
    Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 855512
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS

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