Russell Street at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 109-111 W. Market Street, Kingsport, Tennessee, 37660
Telephone: +1-423-292-2126
Rating: 4.85

Originating Branch Manager | NMLS #148950

CrossCountry Mortgage | Branch NMLS #855512

4.85

(64)

Mortgage

Mortgage Loan Officer

Contact Info

(423) 246-2126

Kingsport, TN

https://www.crosscountrykpt.com/

Location & Business Hours

Friday

08:30 AM to 05:00 PM

Saturday

closed

Sunday

closed

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4.85

(64)

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Experience.com

4.82

(53)

Zillow

5.0

(7)

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5.0

(4)

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Russell and Catherine made sure I was taken care of , very professional, and very helpful. if I ever need another mortgage , or if some one I know needs one I will recommend them to here

Reply from Russell Street

May 11th, 2026 06:37 PM

Micheal, I'm grateful to hear that you felt well taken care of by both Catherine and me. Your recommendation means a lot, and I'm pleased we could provide the professional and helpful service you needed. If you have any more questions or future...

He got it done! If Russell can't give one a loan, it can't be done.

Reply from Russell Street

May 4th, 2026 06:13 PM

I enjoyed working with you. Thanks for the great feedback.

Everything went smoothly and everyone was super nice!

Reply from Russell Street

May 4th, 2026 02:09 PM

I'm pleased to hear that everything went smoothly, Kaylie. It's great to know that you found everyone to be so nice during the process. If there's anything else you need, feel free to reach out.

excellent service highly recommend

Reply from Russell Street

May 1st, 2026 05:20 PM

I really appreciate the feedback and am looking forward to working with you again.

We Love Russell❤️

Reply from Russell Street

March 27th, 2026 12:47 PM

I'm truly grateful for your support, Mary. Knowing that you had such a positive experience means a lot to me. If you ever have any questions or need further assistance, feel free to reach out.

I am writing this review in response to Jane W (listing agent) to clarify the timeline and share our experience as the buyers in this transaction.Our offer was submitted in December 2025, not November. The anticipated closing was in January,...

It would have been good enough if the buyers hadn't changed loans on us. We were supposed to close by Dec. 31st and then the buyers decided to go THDA/RD. We just closed on Feb 20th. They put an OTP in sometime in Nov, 2025. That delayed us...

Reply from Russell Street

March 2nd, 2026 05:30 PM

I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.

Everything was so smooth from start to finish! Came in not knowing what to expect or what to do! Needed things done quick, and it was just that! Made my first time purchasing a home simple, educational and stress free!

Reply from Russell Street

February 17th, 2026 01:44 PM

It's great to hear that your first home purchase went so smoothly, Tiffany! I'm glad I could help make the process easy and informative for you. It's important to me that you felt stress-free and well-guided from start to finish. If you have...

The transaction took longer than expected. My buyer was getting very upset with me .

Reply from Russell Street at CrossCountry Mort...

February 9th, 2026 07:07 PM

I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.

Russell & Catherine have been a great help! They are incredibly easy to communicate with and work hard for each client!

Reply from Russell Street

January 19th, 2026 05:24 PM

I truly appreciate your kind words, Sophia. It's wonderful to know that the communication process with Catherine and me has been smooth and effective for you. We're committed to working hard for each of our clients, and your feedback affirms...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Kingsport, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #148950 | Branch NMLS #855512

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage