Russell Street at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 109-111 W. Market Street, Kingsport, Tennessee, 37660
Telephone: +1-423-292-2126
Rating: 4.81

Originating Branch Manager | NMLS #148950

CrossCountry Mortgage | Branch NMLS #855512

4.81

(70)

Mortgage

Mortgage Loan Officer

Contact Info

(423) 246-2126

Kingsport, TN

https://www.crosscountrykpt.com/

Location & Business Hours

Business Hours

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

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4.81

(70)

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Experience.com

4.78

(59)

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5.0

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Russell and the whole team was excellent to deal with Catherine went above and beyond to make it happen

Reply from Russell Street

July 3rd, 2026 07:46 PM

Paul, I'm grateful for your positive feedback about my team and Catherine's efforts. It's wonderful to know that you found working with us to be an excellent experience. If you need any further assistance, feel free to reach out.

We were approved in a timely manner and kudos to Catherine for going above and beyond to give us a great experience!

Reply from Russell Street

July 3rd, 2026 04:03 PM

Christy, I'm glad to hear that you were approved in a timely manner and had a great experience. I'll be sure to pass along your kind words to Catherine for her efforts in going above and beyond. If there's anything more I can help with, please...

Extremely nice and very cooperative

Reply from Russell Street

July 2nd, 2026 01:10 PM

Charlotte, I'm pleased to hear that you found me nice and cooperative. If there's anything else I can assist you with, please feel free to reach out.

Poor communication from Catherine. Poor time management. 3 closing extensions that in essence costed my buyer's an additional $250.00 in room and board expenses, unpaid time off work, and inconvenience.

Reply from Russell Street

June 22nd, 2026 03:41 PM

Amber, I appreciate you bringing these concerns to my attention. I'm sorry to hear about the communication and time management issues you experienced, as well as the impact it had on your buyers. Please reach out to me directly so we can discuss...

They continually worked hard to get the loan that best suited me.

Reply from Russell Street

June 10th, 2026 03:03 PM

Wesley, I'm happy to know that I was able to help you find a loan that suited your needs. Your feedback is appreciated, and if there's anything else I can assist with, please let me know.

Russel is great, he makes the loan process so much easier than others and so great to work with . I will always contact him for my mortgage needs.

Reply from Russell Street

June 5th, 2026 05:15 PM

Jaime, I'm glad to hear that you found the loan process easier with my help. It's wonderful to know that you feel confident in contacting me for your mortgage needs. If there's anything else I can assist you with, please let me know.

Russell and Catherine made sure I was taken care of , very professional, and very helpful. if I ever need another mortgage , or if some one I know needs one I will recommend them to here

Reply from Russell Street

May 11th, 2026 06:37 PM

Micheal, I'm grateful to hear that you felt well taken care of by both Catherine and me. Your recommendation means a lot, and I'm pleased we could provide the professional and helpful service you needed. If you have any more questions or future...

He got it done! If Russell can't give one a loan, it can't be done.

Reply from Russell Street

May 4th, 2026 06:13 PM

I enjoyed working with you. Thanks for the great feedback.

Everything went smoothly and everyone was super nice!

Reply from Russell Street

May 4th, 2026 02:09 PM

I'm pleased to hear that everything went smoothly, Kaylie. It's great to know that you found everyone to be so nice during the process. If there's anything else you need, feel free to reach out.

excellent service highly recommend

Reply from Russell Street

May 1st, 2026 05:20 PM

I really appreciate the feedback and am looking forward to working with you again.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Kingsport, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #148950 | Branch NMLS #855512

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage