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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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Mr Smith and his team have done an amazing job again. This is our third time working with this team and each time we are impressed with their knowledge and guidance throughout the experience. Highly recommend!

Reply from Owner

August 7th, 2023 12:00 AM

thank you so much for the great review so others know why to work with us. More importantly, we are so happy that your family was able to close on your new home and we know your home will be blessed!

Will continue to work with Russell! He is very knowledgeable and a great communicator! Available when necessary and thorough!

Reply from RUSSELL SMITH

July 24th, 2023 02:40 PM

Thank you so much for your 5 star review Shannyn. We enjoyed working with you and look forward to working with you in the future. Best Wishes and God Bless.

Russell and his team made it easy to understand the whole process. They were avaliable to answer all our questions and concerns in a timely manner.

Reply from Russell Smith

July 12th, 2023 07:17 AM

Thank you so much John and we are so happy that you own your new home where you can start a new blessed place for you and family!

Russell and his team made it easy to understand the whole process. They were avaliable to answer all our questions and concerns in a timely manner.

Reply from Owner

July 12th, 2023 12:00 AM

Thank you so much John and we are so happy that you own your new home where you can start a new blessed place for you and family!

Very informative and helpful in all aspects. Great people to work with. Russel and Amy will alway be my goto! Blessed to have them.

Reply from RUSSELL SMITH

July 12th, 2023 08:14 AM

It was truly a pleasure working with your family to purchase your new home and we know it will be blessed! You did a great job at working with us for an amazing result and we will always be available to help you when any needs arise!

Great team always there when I called !!!

Reply from RUSSELL SMITH

July 12th, 2023 08:14 AM

Thank you so much Helen for the great review! At Alcova Mortgage, we are so pleased to have you as a customer and appreciate your kind words. We take pride in providing excellent customer service and will continue to strive for excellence.

Great Customer Service.

Reply from RUSSELL SMITH

July 12th, 2023 08:15 AM

Thank you Adrian for such a great review! I appreciate your kind words about the customer service you received at Alcova Mortgage. It's my goal to provide an outstanding experience for everyone who works with us. I'm glad we were able to meet...

Mr. Smith is not only professional but most importantly he is personable. He took the time to really listen to my long term goals and work towards obtaining not only my immediate goals, but put me on the path to long term success. Mr. Smith...

Reply from RUSSELL SMITH

July 24th, 2023 02:42 PM

Thank you, Melanie for this personal review. We are so honored to have customers like you. We enjoyed helping you reach your goals and look forward to seeing your future success.

More communication, because it was our first time buying a home!

Reply from RUSSELL SMITH

July 24th, 2023 02:43 PM

Tyrone, We do appreciate your business. Thank you for your constructive feedback. We will take this into consideration for all first time home buyers.