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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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Great work by Russell and the team . Greg job to Amy as well and Judy

Reply from Owner

December 14th, 2023 06:54 PM

Thank you so much Randall for your kind words! We appreciate you choosing our team to help show you the way home.

The communication was great and the attention to detail was on point. And the overall help with the overall process was great .

Reply from RUSSELL SMITH

January 8th, 2024 05:56 PM

I'm delighted to hear your positive feedback, Randall. It's always gratifying to know that our communication and attention to detail are appreciated. Helping you through the process is what The Dream Team at Alcova Mortgage is here for. Thanks...

Amazing service and wonderful caring people! I would recommend them to everyone and especially veterans.

Reply from Owner

November 28th, 2023 04:16 PM

Thank you so much for your kind words, Tracy! We truly go out of our way to make sure every client of ours gets the white glove experience! Thank you for choosing our team to help show you the way home!

Russell made it such and easy process. His kindness and quick execution of details made the entire process smooth. We would absolutely recommend Russell and his team to our friends.

Reply from RUSSELL SMITH

November 17th, 2023 06:39 PM

I am incredibly grateful for your kind words and positive feedback, Tracy. It was my absolute pleasure to assist you in making the mortgage process as smooth and easy as possible. Your recommendation means a lot to me and The Dream Team Alcova...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Mark R

Reply from Owner

November 17th, 2023 02:44 PM

I'm thrilled to hear that you found our services efficient and pleasant, Mark! We strive to provide the best experience for our customers that choose to work with The Dream Team at Alcova Mortgage. Your feedback is greatly appreciated and it...

Russell and the team made this a very pleasant and efficient experience. Thank you all very much.

Reply from RUSSELL SMITH

November 17th, 2023 02:44 PM

Russell and his team were great to work with.

Reply from Owner

November 13th, 2023 02:38 PM

Thanks so much Mike! We are thrilled to know you had a pleasant experience with our team!

Russell was great. Good communication, honest, and very professional. He made a somewhat stressful process very navigable.

Reply from RUSSELL SMITH

November 13th, 2023 02:36 PM

Thanks a lot, Michael, for such a positive rating and for taking the time to share your experience working with The Dream Team at Alcova Mortgage. It's always our goal to keep the process as straightforward and stress-free as possible for our...

Russell made the process of getting our loan set up so smooth! He was also very informative and quickly responded to any questions or inquiries I had! It was overall a great experience since I am a first time buyer!

Reply from RUSSELL SMITH

November 6th, 2023 03:30 PM

I'm truly grateful for your kind words, Ariel. I'm thrilled to hear that you had a smooth experience, especially as a first-time buyer. It's important to me that all my clients understand the process and feel confident in their decisions. I...

The staff was willing to answer any questions, help assist at any day and time, and mostly welcoming approach.

Reply from RUSSELL SMITH

November 1st, 2023 08:20 PM

I'm thrilled to hear that you had such a positive experience with us, Gabriel. It's our goal here at Alcova Mortgage to provide top-notch service at all times. Your feedback validates all the effort we put in to make your mortgage experience...