Russell Smith and The Dream Team at ALCOVA Mortgage's Cover Image

Top 5%

Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

View All days

Search Reviews

Write a Review

4.97

(1,675)

Filter by Date

Range

Filter by Rating

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Incredibly professional and knowledgeable. Russell and his team did everything we needed to make our closing happen on time and efficiently.

Reply from Owner

February 29th, 2024 07:06 PM

I deeply appreciate your positive feedback and the 5-star rating, My team and I are always committed to providing top-notch service and making the closing process as seamless and efficient as possible. It was a pleasure to assist you, and I'm...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Harold P

Reply from Owner

March 4th, 2024 04:15 PM

We are absolutely thrilled to know that you had a positive experience with The Dream Team at Alcova Mortgage, Harold. Your 5-star rating greatly motivates our team to continue providing high-quality service. If you have any further needs or...

Courteous understanding my needs and professional

Reply from RUSSELL SMITH

February 28th, 2024 09:01 PM

Thank you for your kind review, Harold. We are pleased to know that you're satisfied with our service. It's always our goal to understand and meet the needs of our clients in the most professional way possible. Your feedback means a lot to...

Mr. Smith is SME and willing to help you no matter what your choose. Thank you for your expertise.

Reply from Owner

February 27th, 2024 10:44 PM

I am immensely grateful for your kind words and the sterling review, Sam. Your satisfaction is my utmost priority and I am thrilled to know I was able to provide you with the necessary expertise. Here at The Dream Team with Alcova Mortgage,...

Russell was quick to respond to any of our questions, and made us feel like our business mattered to him.

Reply from RUSSELL SMITH

February 20th, 2024 05:39 PM

I appreciate your kind words, Richard. We are delighted to hear that you felt valued and that we were able to respond swiftly to your inquiries. Ensuring our clients feel their business matters is paramount to us. Thank you for your 5-star...

Russell and the Alcova team were exceptional in handling the financing for the mortgage on our new home. They never turned us away, but patiently waited for us to relocate and find the perfect place that we could call home.Russell was very...

Reply from RUSSELL SMITH

February 20th, 2024 05:37 PM

Lyda, we are truly grateful for your kind words. We're thrilled to hear that you felt our dedication and commitment to making your goals a reality. Here at The Dream Team at Alcova Mortgage, we believe that every client deserves our utmost...

THANKS^^ We got a new home!

Reply from RUSSELL SMITH

February 18th, 2024 12:59 PM

We are thrilled about your new home, Woolee! Your feedback means the world to me. It's always a pleasure to know that I've assisted in making your goal of homeownership a reality. I'm grateful for your perfect rating, and I look forward to...

I appreciated Russell being straightforward and honest about everything. I didn’t feel like I was ever given a sales pitch or like he was trying to push me to utilize his business and services. Just a straight forward, honest person who genuinely...

Reply from RUSSELL SMITH

February 6th, 2024 08:56 PM

We are thrilled to hear your positive feedback, Brandon. It's always our aim to be upfront and honest with our clients, and we are glad to know that you appreciated this approach. We believe in putting the clients' needs first, rather than...

You were so professional and have great knowledge of the mortgage lending field. You made the whole experience painless! Thanks for everything! I will definitely keep in touch!

Reply from RUSSELL SMITH

February 1st, 2024 04:30 PM

I'm incredibly grateful for your kind words, Barry! It was a pleasure to assist you with your mortgage needs. We are thrilled to hear your experience was painless and that our knowledge was beneficial to you. Your satisfaction is our top priority....

I would definitely recommend them to anyone! They were very fast to answer any questions or concerns that I had. They were with me every step of the way to explain the things that I didn't know.Everyone is so nice and courteous that works with...

Reply from Owner

February 1st, 2024 04:41 PM

Thank you so much for the glowing review, Edith! We are thrilled to hear that you felt supported by our team, The Dream Team at Alcova Mortgage. We pride ourselves on our ability to provide quick and knowledgeable answers to all our clients'...