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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

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4.97

(1,675)

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If you are looking to buy a home, DO IT WITH ALCOVA! Russell Smith and his team were responsive, communicative, and truly cared about making sure we fully understood everything. As a first time homebuyer, we were anxious! Russell and his team...

Reply from Owner

November 25th, 2024 06:42 PM

Hi Daisy, We really appreciate your kind words and the time you took to share your experience with us. We're thrilled to hear you found our process to be responsive, communicative, and educational, as we strive to provide a seamless and transparent...

Russell and his team were nothing short of amazing. They were responsive, communicative, and truly cared about making sure we fully understood everything. As a first time homebuyer, we were anxious! Russell and his team had ample resources...

Reply from Alcova Mortgage Whiteville

November 25th, 2024 06:50 PM

Thanks for the glowing review, Daisy! We're thrilled to hear how satisfied you were with our services. It was a pleasure helping you understand the process and easing your anxieties as a first-time homebuyer. It's great to hear that you felt...

Reply from Owner

November 25th, 2024 12:00 AM

thank you so much for the excellent review and we are so happy that your family was able to buy your first home so quickly and effortlessly!

Russell and his team were easy to work with and I would highly recommend them to anyone purchasing a home! They are very knowledgeable and helpful throughout the whole process!

Reply from Owner

November 22nd, 2024 11:01 AM

Tanner, thank you for the glowing 5-star review! I'm glad to hear that you found our team at ALCOVA Mortgage easy to work with and knowledgeable. It's our mission to make the home purchasing process as seamless as possible for our clients....

Russell and his team did an amazing job helping me and my wife purchase a home. They are very knowledgeable and were great throughout the entire process!

Reply from RUSSELL SMITH, NMLS 78989

November 19th, 2024 12:59 PM

So glad to hear that you had a positive experience, Tanner! It was truly a pleasure to assist you and your wife in your home buying journey. We strive to make the process as smooth and informative as possible with our Dream Team at ALCOVA Mortgage....

Good communication and speedy work. Dan was a great help during the entire process

Reply from RUSSELL SMITH

November 7th, 2024 05:55 PM

Hi Carl, I'm thrilled to hear that you had a positive experience with Dan and our team. Your feedback about Dan's great help and our communication and speed is greatly appreciated. It was a pleasure serving you from the Dream Team at ALCOVA...

Russell and Amy were great answering all of our questions (and there were a lot) as well as explaining things that were out of their control. This is our second time using Russell and Amy and would definitely recommend them to others.

Reply from RUSSELL SMITH

November 7th, 2024 03:33 PM

Thank you so much for your kind words, Jeff. We're really glad to hear that you had a great experience for the second time and benefiting greatly. Making sure our clients understand the process and have all their questions answered is important...

Made the whole home experience simple and comfortable! Was wonderful working with Russel. The online portal made it convenient and easy.

Reply from RUSSELL SMITH

November 7th, 2024 05:56 PM

Thank you so much for the kind words, Danielle! I'm thrilled to hear about your smooth and convenient experience. Working with you was a pleasure, and I'm glad the online portal was easy for you to navigate. If you have any further needs in...

Made getting our home loan feel very secure and safe! The communication was immaculate and the ability to do paperwork over docusign was very convenient!

Reply from Owner

November 5th, 2024 10:20 AM

I'm thrilled to hear that you felt secure and safe throughout your home loan process, Daisy. In my opinion, everything comes down to 3 common denominators: communication, execution, and relationships. So, I am happy that you felt you received...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Tyler T

Reply from Owner

November 2nd, 2024 12:15 PM

Thank you Tyler for your excellent 5 star review of our mortgage service team. We are so happy that you were able to achieve your goals! Russell Smith