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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

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4.97

(1,675)

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This team made our buying process super easy & smooth! This team was happy to answer our questions when we had them, walked us through the process and did their best to make sure everything was just right for us! We are truly thankful for this...

Reply from Owner

February 24th, 2025 11:20 AM

Rebecca, thank you so much for your kind words! It was an absolute pleasure working with you and ensuring that your home buying process was as smooth as possible. I'm thrilled to hear that you felt supported throughout the journey. We're here...

Excellent service very helpful. Really quick to respond

Reply from Russell Smith, NMLS 78989

February 19th, 2025 12:02 PM

Thank you, Ronnie! I'm thrilled to hear that you found my service excellent and the responsiveness quick. It's always my goal to make the mortgage process as smooth and efficient as possible for my clients. If you have any more questions or...

Russell and everyone that we worked with on his team including Amy and Judy were incredible to work with. Everyone was extremely professional and well educated. They went above and beyond to educate us and provide timely communications to any...

Reply from Owner

February 19th, 2025 12:03 PM

Thank you, Ashley, for your kind words and for trusting us once again with your mortgage needs. It’s always a pleasure to work with you, and I’m thrilled to hear that Amy, Judy, and the rest of the team made the process smooth and informative...

Very informative and answered every question I had. They were always available and took the time to make sure I understood the process.

Reply from Russell Smith, NMLS 78989

February 9th, 2025 12:10 PM

Eric, thanks so much for the kind words. I really appreciate you taking the time to share your experience. Making sure my clients understand the process and feel comfortable asking questions is extremely important to me, so it's great to hear...

I highly recommend @Russel Smith and his team . They helped me be successful in refinancing my home. Creating a new stability to managing my finances. Courteous, professional, and honest Thank you

Reply from Alcova Mortgage Whiteville

February 9th, 2025 12:12 PM

Wow, Samantha, thank you so much for this glowing review! It truly means a lot to me and the entire team here at ALCOVA Mortgage. Helping you achieve financial stability through refinancing your home was incredibly rewarding, and we're thrilled...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Jenna P

Reply from Owner

January 27th, 2025 08:16 PM

Thank you for the stellar rating, Jenna! I'm thrilled to hear that you had a positive experience with our Dream Team at ALCOVA Mortgage. It was a pleasure working with you and I hope to assist you again in the future. Should you have any questions...

Communication was perfect and the Alcova app made signing so many documents a breeze .

Reply from Russell Smith, NMLS 78989

January 27th, 2025 08:17 PM

I'm really glad to hear that you had a great experience, Jenna! Your feedback means a lot. It's wonderful to know that you found the ALCOVA app easy to use and our communication effective. Here at ALCOVA Mortgage, we strive to make the mortgage...

The team was friendly , always available and answered my question.

Reply from Russell Smith

January 12th, 2025 02:00 PM

I'm thrilled to hear you had such a positive experience with us at ALCOVA Mortgage, Amber. It was truly a pleasure to assist you, and I'm really glad that our team was able to make your experience a positive one. We always strive to be available...

⭐⭐⭐⭐⭐I cannot say enough great things about working with Russell ! From the very beginning, the communication was absolutely amazing—always available, responsive, and proactive in keeping both my clients and me informed every step of the way....

Reply from Owner

January 27th, 2025 08:28 PM

I am truly humbled by your kind words, Tessa! It was a pleasure to guide you and your clients through the process. I firmly believe in open communication and personalized service, so I am thrilled to hear it made a difference. Making the process...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Kelsey W

Reply from Owner

January 27th, 2025 08:29 PM

I'm thrilled to hear that you had a positive experience with me at ALCOVA Mortgage, Kelsey. Your 5-star rating is greatly appreciated and truly made my day! I hope to have the opportunity to work with you again in the future. In the meantime,...