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Russell Smith and The Dream Team at ALCOVA Mo...
Branch Partner | Senior Loan Officer


University of North Carolina Wilmington
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Reviews from Web
They did the work quickly and accurately with a family-like
attitude. So, if I have another chance, I want to do business
with this company.
Reply from Russell Smith, NMLS 78989
March 25th, 2025 07:42 PM
I'm thrilled to hear that you had a positive experience with us, Paul. Providing efficient and friendly service is our goal, and it's wonderful to know you felt that way. I look forward to the opportunity to work with you again in the future....
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His personality, his puppies and his level of expertise.
Reply from Russell Smith
March 24th, 2025 02:01 PM
Thank you so much for your kind words, Pauline! I'm thrilled to hear that you appreciated my personality and expertise. And it's great to know that my puppies made a positive impression too—they love meeting new people! It was a pleasure working...
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Great company to work with. 😊
Reply from Russell Smith, NMLS 78989
April 27th, 2025 01:51 PM
I'm glad to hear that you had a very positive experience with ALCOVA Mortgage. It was a pleasure working with you, and I appreciate your kind words. If there's anything more I can assist you with, please feel free to reach out. Russell
Russell and his team at Alcova Mortgage were absolutely amazing! As a first-time homebuyer, I was nervous after hearing so many stories about the process. However, they went above and beyond to exceed my expectations. Their communication was...
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Reply from Owner
March 25th, 2025 02:14 PM
I'm thrilled to hear that your experience as a first-time homebuyer was smooth and stress-free. It was our pleasure to guide you through the process and ensure you felt comfortable every step of the way. Thank you for your kind words and recommendation....
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Russell and his team at Alcova Mortgage were absolutely amazing! As a first-time homebuyer, I was nervous after hearing so many stories about the process. However, they went above and beyond to exceed my expectations. Their communication was...
read more
Reply from Russell Smith
March 23rd, 2025 12:22 PM
Imani, thank you so much for your kind words and glowing review! It means a lot to me and the team at ALCOVA Mortgage to hear that we made your first home-buying experience a positive one. We understand how daunting the process can seem, especially...
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Russell was very responsive and kept on top of everything throughout my loan process. I had a lot going on with my move and new job, so I would forget to respond or send something to Russell, and he would just follow-up again to keep everything...
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Reply from Owner
March 15th, 2025 01:12 PM
Thank you so much, Terra! I'm really glad to hear that you had a positive experience. I know how hectic moving and starting a new job can be, so I'm happy I could help keep things on track for you. It was a pleasure working with you, and I'm...
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Russell was very responsive and kept on top of everything throughout my loan process. I had a lot going on with my move and new job, so I would forget to respond or send something to Russell, and he would just follow-up again to keep everything...
read more
Reply from Russell Smith, NMLS 78989
March 13th, 2025 06:56 PM
Thank you so much for your kind words, Terra. I'm glad I could be there to keep everything on track for you during such a busy time. It's always my goal to make the process as smooth and seamless as possible, especially when there are so many...
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Made everything very simple and straightforward
Reply from Russell Smith, NMLS 78989
March 2nd, 2025 01:31 PM
Thank you so much, Codey! I'm thrilled to hear that you found the process simple and straightforward. Making things easy for my clients is always my top priority, and it's great to know I was able to help you in that way. If you ever need anything...
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My family and I are so very grateful to Russel and the Alcova team. They helped us through a very challenging home loan and were able to get my family into our forever dream home. We have and will continue to recommend to anyone looking to...
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Reply from Owner
February 24th, 2025 02:21 AM
Thank you Chris and we are so happy your family was able to buy your dream property!
My family and I are so very grateful to Russel and the Alcova team. They helped us through a very challenging home loan and were able to get my family into our forever dream home. We have and will continue to recommend to anyone looking to...
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Reply from Russell Smith, NMLS 78989
February 24th, 2025 11:19 AM
Chris, it was truly a pleasure working with you and your family. Thank you for trusting me and the ALCOVA team with such an important milestone in your lives. I'm thrilled we could help you secure your dream home, and it means a lot to hear...
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About
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, and execution!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Conventional Home Loans
Construction Home Loans
Property Flipping & Renovation Loans
Down Payment Assistance
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Education
- University of North Carolina WilmingtonManagement Information SystemsBachelor of Business Administration (BBA)Aug 1991 -May 1993

Positions
- Alcova Mortgage - Branch PartnerMar 2nd, 2022 - Current
Memberships
- Columbus County Chamber of Commerce
- Loan Officer's Breakfast Club
- Mastermind's Round Table
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 78989
- NC License: I-209013
- SC License: MLO - 78989
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Awards
Achievements
- Top Producer: Elite Branch 2023
- Elite Branch Manager 4th Quarter 2022
- Elite Branch Manager 1st Quarter 2023
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Hobbies
- Snow Skiing
- Golf
- Water Skiing
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance