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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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Easy process throughput. Very informative with every step. Would highly recommend to anyon.

Reply from Russell Smith and The Dream Team at...

December 4th, 2025 03:57 PM

The positive feedback is greatly appreciated. I'm pleased to know that you found the process straightforward and informative at every step. Recommendations like yours mean a lot and encourage me to continue providing the best service possible....

“Russell may have the same conversations many times a day with different clients, but you would never know it. He was patient, thorough, and genuinely kind every time we talked. I never felt rushed or confused — he always made sure I understood...

Reply from Russell Smith and The Dream Team at...

November 26th, 2025 02:35 PM

Amber, your thoughtful review is truly appreciated. It's wonderful to hear that my approach of ensuring clarity and providing consistent communication made a positive impact on your home buying journey. I'm pleased to know that you felt well-informed...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from James A

Reply from Owner

December 9th, 2025 04:22 PM

Thank you so much for the great review and congratulations on your new home!

Russell and the ALCOVA team made my first time purchasing a home super easy and walked me through everything!

Reply from Russell Smith

November 26th, 2025 02:35 PM

Thank you, James, for sharing your experience. I'm glad to hear that the process felt easy and you felt supported throughout your first home purchase. If there's anything more I can assist with in the future, just let me know. Enjoy your new...

Made my experience very easy.

Reply from Russell Smith and The Dream Team at...

November 24th, 2025 09:09 PM

It's wonderful to hear that your experience was smooth. I'm glad I could assist in making the process easier for you. If you need any more support or have further questions, please feel free to contact me. Thank you for trusting the Dream Team...

Great to work with and very helpful!!!

Reply from Owner

December 20th, 2025 02:41 AM

Thank you so much for the 5-star review! We truly appreciate your kind words and the opportunity to work with you. Our team is glad we could help make the process smooth and stress-free. Please don’t hesitate to reach out if we can help in...

Good communication, very nice to talk too, very helpful suggestions, easy process!!! Thank you!!!

Reply from Russell Smith and The Dream Team at...

November 19th, 2025 02:40 PM

Thank you for your positive feedback. I'm pleased to know that you found the communication helpful and the process easy. It's important to me that everything goes smoothly for you. If you have more questions or need assistance in the future,...

Russell was very easy to reach and he made sure we understood everything throughout the process.

Reply from Russell Smith

November 19th, 2025 02:40 PM

It's great to hear that the communication throughout the process was clear and accessible for you. Ensuring that you felt informed and understood every step is a priority of mine. Should you have any more questions or need further assistance...

Friendly, knowledgeable staff. Stayed on top of everything.

Reply from Russell Smith and The Dream Team at...

November 4th, 2025 07:43 PM

I'm pleased to hear that you found the staff friendly and knowledgeable, Donna. Staying on top of everything is a priority for me, and I'm glad it contributed to your experience. If you ever need further assistance, feel free to get in touch....

Everything

Reply from Russell Smith and The Dream Team at...

November 1st, 2025 12:42 PM

Thank you for your feedback, Darwin. I'm pleased to hear that your experience with me at ALCOVA Mortgage was positive. If there's anything else you need or wish to discuss, I'm here to help. Feel free to reach out anytime. Russell Smith