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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.97

(1,675)

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Working with Russell and his team was an excellent experience from start to finish. Communication was outstanding. They kept us informed at every step, responded quickly to questions, and made sure nothing fell through the cracks. The entire...

Reply from Russell Smith and The Dream Team at...

December 17th, 2025 07:12 PM

Kalin, thank you for sharing your experience. I’m pleased to hear that the communication and organization met your expectations and contributed to a smooth process. It’s important to me that everything is clear and stress-free, so it's great...

Knowledgeable staff, professional individuals and the ability to work well with clients .

Reply from Russell Smith and The Dream Team at...

December 16th, 2025 12:58 AM

Your acknowledgment of the team's knowledge and professionalism is appreciated. I'm committed to ensuring a positive experience with ALCOVA Mortgage, and it's great to hear that you felt well-supported. If there's anything else I can assist...

Communicate throughout the process was flawless

Reply from Russell Smith and The Dream Team at...

December 15th, 2025 01:31 PM

Taura, thank you for your feedback. I'm pleased to hear that the communication process was smooth for you. Keeping things clear and efficient is an important part of what I strive to provide. If there's anything more you need, feel free to...

Very hard working, never bought a house so quickly best experience out closing on 6 different homes.

Reply from Owner

December 20th, 2025 02:39 AM

Thank you for the 5-star review! We’re proud to hear this was your best and fastest home-buying experience. Our team works hard to keep the process efficient and stress-free, and we’re grateful you chose us. Russell Smith

Your people know how to get it done with minimal bs..

Reply from Russell Smith

December 15th, 2025 01:32 PM

I'm glad to hear that you appreciated the efficient approach. Keeping things straightforward is a priority, and I'm pleased we could deliver that for you. If you have any more feedback or need further assistance, feel free to let me know. Thank...

Well informed communication and information of the process.

Reply from Russell Smith and The Dream Team at...

December 10th, 2025 01:55 PM

Thanks for highlighting the importance of communication and information during your experience, Phillip. Ensuring you feel informed throughout the process is a key priority for me. If you have any further questions or need additional assistance,...

Fast and excellent service

Reply from Russell Smith and The Dream Team at...

December 9th, 2025 03:26 PM

George, your feedback is much appreciated. It's great to know you found the service both fast and excellent. If there's anything more I can help you with, feel free to get in touch. Thank you for choosing the Dream Team at ALCOVA Mortgage....

Direct communication from beginning to the end.

Reply from Russell Smith and The Dream Team at...

December 8th, 2025 03:14 PM

I'm glad to hear that direct communication was maintained throughout your experience. It's important to me to ensure clarity and support every step of the way. Should you need any further assistance or have additional questions, feel free to...

Incredible experience working with Russell, Amy and entire Alcova team. They were top notch and get things done ahead of closing. Amazing experience!

Reply from Owner

December 9th, 2025 04:22 PM

thank you so much for the great review and more importantly, congratulations on your successful closing!

Russel, Amy and the entire Alcova team were amazing during the entire process. They made it feel so smooth, easy and effortless. Attention to detail, extremely timely as we were in a very short closing window and communication was top notch....

Reply from Russell Smith and The Dream Team at...

December 6th, 2025 04:13 PM

Christina, thank you for taking the time to share your experience. It’s wonderful to hear that you felt the process was smooth and effortless. Ensuring clear communication and attention to detail are priorities for me, especially during a short...