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Russell Smith and The Dream Team at ALCOVA Mortgage - Branch Partner | Senior Loan Officer in Whiteville, NC
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Russell Smith and The Dream Team at ALCOVA Mo...

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Branch Partner | Senior Loan Officer

Dream Team At ALCOVA Mortgage
University of North Carolina Wilmington
University of North Carolina Wilmington
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More
Dream Team At ALCOVA Mortgage
University of North Carolina Wilmington
University of North Carolina Wilmington
Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Zillow
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    Ginger374
    Elizabethtown, NC
    Posted on February 10th, 2026 12:00 AM
    Russell Smith and the Alcova team are a monumental asset to my real estate business. After 25 years in the industry, I can confidently say their communication and client education are unmatched. They make sure every buyer—especially first-timers—understands...
    read more
    Reply from Owner
    February 11th, 2026 12:00 AM
    Thank you so much for the amazing review of our team's work and expertise! We appreciate your concierge service as well and love working with you.
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    Paige M
    Posted on February 4th, 2026 04:07 PM
    Russell and his team were amazing helping us purchase our family beach home in Oak Island,NC. They were on top of things and guided us through the process wonderfully! Highly recommend!!
    Reply from Owner
    February 10th, 2026 12:26 AM
    Thank you so much for your business and your review Paige! We are so thrilled that you achieved all of your goals!
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    Logan K T
    Tabor City, NC
    Posted on January 30th, 2026 07:19 PM
    Great experience!
    Reply from Russell Smith and The Dream Team at...
    February 2nd, 2026 02:08 PM
    I appreciate you sharing your positive experience about buying your home in Tabor City NC. It's important to me that you found the process with ALCOVA Mortgage smooth. If there's ever anything else you need or further questions arise, please...
    read more
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    Riley O T
    Tabor City, NC
    Posted on January 30th, 2026 03:06 PM
    Very thorough and pleasant to work with. Would recommend anyone but especially first time home buyers!
    Reply from Russell Smith and The Dream Team at...
    February 2nd, 2026 02:38 PM
    I'm grateful for your kind words, Riley. I'm pleased to hear that you found the experience of buying your home in Tabor City thorough and enjoyable. It's important to me that every client, particularly first-time home buyers, feels supported...
    read more
  • Zillow
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    Justin
    Whiteville, NC
    Posted on January 26th, 2026 12:00 AM
    Working with Russell and his team was a fantastic experience as a first time home buyer! They were amazing in every aspect. He communicated with us regularly to make it where there were no grey areas, he made time for us when it felt like our...
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    Reply from Owner
    January 26th, 2026 12:00 AM
    Thank you so much for sharing your review on your excellent experience with our team! About half of my clients are first time buyers and it provides us much happiness that you were able to buy your first home! We appreciate you and know your...
    read more
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    Germaine J M
    Raeford, NC
    Posted on January 21st, 2026 05:11 PM
    outstanding experience from start to finish. His communication was excellent at every milestone, and he took the time to explain every detail of the loan process thoroughly. He made what is typically a high-pressure situation feel completely...
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    Reply from Russell Smith and The Dream Team at...
    January 21st, 2026 05:50 PM
    I appreciate your kind words, Germaine. I'm glad to know that the communication throughout your home-buying journey was clear and helped ease the process for you. Explaining each detail and ensuring you felt stress-free was always the goal....
    read more
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    Colby I D
    Lumberton, NC
    Posted on January 20th, 2026 02:26 AM
    They work very quick and very efficiently! Communication was on point and I have nothing bad to say about them!
    Reply from Russell Smith and The Dream Team at...
    January 20th, 2026 08:50 AM
    I appreciate the positive feedback, Colby. It's great to know that you found our work to be efficient and communication clear. Please remember that when you hear anyone looking for a home. Thank you for choosing our Dream Team! Russell Smith...
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    Rator
    Posted on January 17th, 2026 07:02 PM
    Russell Smith and the team at Alcova Mortgage demonstrated exceptional patience while my wife and I shopped around to secure the best possible interest rate—one that no other lender in the market could match. Their confidence, professionalism,...
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    Reply from Owner
    January 18th, 2026 04:34 PM
    First of all, I’m super excited about your brand new home you were able to to purchase in definitely a great terms as well! It’s always a team effort, and you did everything that was asked very quickly, which makes our ability to help you even...
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    April
    Posted on January 17th, 2026 03:05 PM
    Russell Smith and the team at Alcova Mortgage, Raeford NC; provided an outstanding home-buying experience. All required documentation was handled in a timely and efficient manner, and their professionalism was evident throughout the entire...
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    Reply from Owner
    January 18th, 2026 04:36 PM
    April, we are so excited about your family buying your new home and being able to live your life in your happy place in Raeford! As I always tell everybody it all comes down to communication execution and relationships and definitely everybody...
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    Tasha R
    Posted on January 16th, 2026 06:27 PM
    Russell and his team are AMAZING. They made everything go quick and smooth without rushing a thing! Their communication is amazing, they answer all questions and send all documents in a timely manner. Especially as first time homebuyers, they...
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    Reply from Owner
    January 18th, 2026 04:38 PM
    Tasha, we are so happy about you and your family buying your first home and not only getting a great price on your home but also being able to finance your home with the perfect solution for you. Always feel free to reach out with any future...
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    About
    Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, and execution!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Conventional Home Loans
    Construction Home Loans
    Property Flipping & Renovation Loans
    Down Payment Assistance
    View All
    What is the Search Rank Score®?
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    Education
    • University of North Carolina Wilmington
      Management Information Systems
      Bachelor of Business Administration (BBA)
      Aug 1991 -May 1993
      University of North Carolina Wilmington logo
    Positions
    • Alcova Mortgage - Branch Partner
      Mar 2nd, 2022 - Current
    Memberships
    • Columbus County Chamber of Commerce
    • Loan Officer's Breakfast Club
    • Mastermind's Round Table
    • View All
    Addresses and Serving Areas

    Year Started

    1994

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID# 78989
    • NC License: I-209013
    • SC License: MLO - 78989
    • View All
    Gallery
    Russell Smith and The Dream Team at ALCOVA Mortgage - Gallery Photo
    Russell Smith and The Dream Team at ALCOVA Mortgage - Gallery Photo
    Russell Smith and The Dream Team at ALCOVA Mortgage - Gallery Photo
    Russell Smith and The Dream Team at ALCOVA Mortgage - Gallery Photo
    Russell Smith and The Dream Team at ALCOVA Mortgage - Gallery Photo
    View all
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    Videos
    video
    video
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    video
    Achievements
    • Top Producer: Elite Branch 2023
    • Elite Branch Manager 4th Quarter 2022
    • Elite Branch Manager 1st Quarter 2023
    • View All
    Hobbies
    • Snow Skiing
    • Golf
    • Water Skiing
    • View All
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance