Robert Jones
Loan Officer | NMLS# 301181
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Robert responds quickly, very detailed ..
Reply from Robert Jones
December 9th, 2024 06:12 PM
I appreciate the opportunity to work with your family again!!
Robert made the loan process part of a home a walk in the park. His communication is top-tier! I appreciate when I can get a response in real time and Robert does just that. He goes above and beyond for his clients. He explains in detail and...
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Robert continually kept me and my team updated on the loan process for our buyers with personal phone calls. He is the consumate professional and knows the industry well.
The speed of responses and constant availability for communication.
Robert is exceptional in his service and communication with my clients! He makes himself available at all times for their questions and is patient and caring with them. Robert is a huge asset to my business and always takes incredibly great...
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Reply from Robert Jones
September 6th, 2023 03:27 PM
Cynthia thank you so much for the feed back. We enjoy working with you and know you always take great care of your clients. We never forget where our clients come from and how important it is to provide a great experience for everyone.
Robert and his team explained everything so well. As first time home owners they were there every step of the way. We never felt like we did not understand what was going all because of their wonderful communication. Thank you for everything...
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Reply from Robert Jones
September 5th, 2023 09:53 PM
Hi Taylor! It was great working with you and Sean! I hope you enjoy your new home and always feel free to reach out with questions on property taxes or anything else. Thanks
It was wonderful working with Robert. He kept everyone well informed about every step of way.
Robert was very friendly, knowledgeable and helpful and didn't seem to mind repeating himself, until we understood. He also didn't seem to mind answering our silly questions.
The knowledge, responsiveness, kindness, and support that Robert provides is unmatched!
Robert is very knowledgeable, professional, ALWAYS kept in great communication with the client and myself and was always accessible.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential mortgages
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS 301181
Hobbies
- I enjoy golf, all types of fishing, cooking, cars, working in the yard and family time.
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