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Robert Bates  - Branch Partner in Hardy, VA

Robert Bates

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Branch Partner

Company Logo
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Location & Business Hours
Business Hours
Tues
10 AM to 4 PM(Open now)
Wed
10 AM to 4 PM
Thu
10 AM to 4 PM
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Overall Ratings
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Range
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    L
    Lawrence R A
    Henrico, VA
    Posted on June 30th, 2025 02:05 PM
    Robert was kind and patient throughout the entire process. He was reassuring, but honest and wise in his insights. Overall, we felt taken care of and served very well!
    Reply from Robert Bates
    June 30th, 2025 04:20 PM
    Thank you for the trust you placed in me and my team to help your family. I appreciate your kind words! May your new home truly be a blessing to you and yours!
  • Encompass
    Z
    Zachary W E
    Timberville, VA
    Posted on May 1st, 2025 10:29 PM
    Quick service and wilking willing to help In any way possible
    Reply from Robert Bates
    July 7th, 2025 11:21 PM
    I'm glad to hear that you found the service quick and accommodating. It was a pleasure to assist you, and I appreciate your feedback. If there's anything more I can help with, please feel free to reach out.
  • Encompass
    S
    Stacy E L
    Covington, VA
    Posted on February 20th, 2025 03:51 AM
    Robert was very friendly and just always willing to answer my numerous questions. He was always available. He made us feel comfortable. He gave us great advice. We appreciate all he did for us.
    Reply from Robert Bates
    February 23rd, 2025 03:51 AM
    Thank you so much, Stacy! I'm truly grateful for your kind words and am thrilled to hear that you felt comfortable and supported throughout the process. It was my pleasure to answer all your questions and to offer any advice I could. I'm glad...
    read more
  • Encompass
    J
    Judy A W
    Harrisonburg, VA
    Posted on January 6th, 2025 01:25 PM
    We prefer to go local so this option made us happy. Professional and friendly. Someone we already knew and trusted. Thank you for everything.
    Reply from Robert Bates
    January 17th, 2025 07:53 PM
    Thanks Judy so much for your trust! I appreciate your referrals for Reverse Mortgages going forward as well. You are very kind.
  • Encompass
    N
    Naimeshkumar P
    Rockingham, VA
    Posted on December 14th, 2024 01:55 PM
    It was great working with you guys it's easy and simple
    Reply from Robert Bates
    January 17th, 2025 07:53 PM
    Thank you for your kind feedback. Would love to do it again!! We're here for any referrals you make and for you the next time you're considering financing.
  • Encompass
    M
    Marcy H D
    Moneta, VA
    Posted on November 12th, 2024 07:00 PM
    Robert was very responsive to all our questions and kept us in the loop with how our loan was progressing!
    Reply from Robert Bates
    January 17th, 2025 07:53 PM
    It was great to work with you both again. I hope you enjoy the new home for many years to come! If you ever need anything in the future please reach out to me.
  • Encompass
    C
    Curtis G D
    Moneta, VA
    Posted on November 6th, 2024 02:45 PM
    Robert is very informative and was always available if we had any questions.
    Reply from Robert Bates
    January 17th, 2025 07:53 PM
    Thank you for the great review! It is always a please working with you both! I hope you enjoy the new place!
  • Encompass
    C
    Claire L
    Dayton, VA
    Posted on November 6th, 2024 09:56 AM
    Robert had lots of good advice and made the process easy. He worked extra To meet us after hours , and helped us close earlier than expected.
    Reply from Robert Bates
    January 17th, 2025 07:53 PM
    It was a pleasure working with you both to buy your new home. I hope you have many happy years there together building your memories!
  • Encompass
    P
    Philip A W
    Grottoes, VA
    Posted on October 4th, 2024 08:54 PM
    The communication and working with me on the loan through all the roadblocks and obstacles we encountered along the way.
    Reply from Robert Bates
    January 17th, 2025 07:53 PM
    Glad to work with you from start to finish! Thank you for your trust and repeat business!
  • Encompass
    A
    Ashley J F
    Moneta, VA
    Posted on September 12th, 2024 03:56 PM
    Easy and smooth process, he kept us well informed, process was very convenient, and he was very responsive.
    Reply from Robert Bates
    January 17th, 2025 07:53 PM
    Ashley, I'm thrilled to hear that you found our process to be easy and convenient. It's always my aim to keep my clients well-informed and to be responsive to their needs. Thank you for your generous rating and your kind words. It was a pleasure...
    read more
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    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Providing service to English and Spanish speaking clients.
    Conventional, FHA, VA, USDA, Virginia Housing, Reverse, Bank Statement, HELOC, DSCR loans and more!
    Appointment Banking available upon request.
    Reverse Mortgage specialist
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
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    Positions
    • ALCOVA Mortgage - Branch Partner
      Dec 16, 2022 - Current
    Memberships
    • Crazy Horse Marina
    • Smith Mountain Lake Chamber of Commerce
    • Founding Board Member Bridgewater Police Department
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID#191832
    Gallery
    Robert Bates  - Gallery Photo
    Robert Bates  - Gallery Photo
    Robert Bates  - Gallery Photo
    Robert Bates  - Gallery Photo
    Awards
    Elite Manager Awar...
    Achievements
    • Certified Mortgage Advisor
    Hobbies
    • Boating, Reading, Dog Sitting, Shooting, and Boating at Smith Mountain Lake!
    • Former Auxiliary Police Officer in Harrisonburg VA and Foundation President
    • Founding Board member of The Bridgewater Police Foundation
    • View All
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance