Robert Bates

Name: ALCOVA Mortgage
Address: 13345 Booker T Washington Hwy, Hardy, Virginia, 24101
Telephone: +1-540-433-6622
Rating: 4.95

Branch Partner

ALCOVA Mortgage | Hardy

4.95

(240)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 433-6622

Hardy, VA

https://alcova.com/loan-officer/rbates/

https://alcova.com/branch/harrisonburg/

Location & Business Hours

Business Hours

Tues

10 AM to 4 PM(Open now)

Wed

10 AM to 4 PM

Thu

10 AM to 4 PM

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4.95

(240)

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Experience.com

4.93

(167)

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5.0

(62)

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(11)

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Robert is such a friendly and personable, yet very professional man! He talks to you like he's family - he truly cares about the information you're being given and makes sure you understand the choices you're making. Write down "Robert's rules"...

Reply from Robert Bates

December 6th, 2025 04:08 PM

It was a pleasure working with you towards your home purchase goal! I hope you have many happy years in your new place. Merry Christmas!

Robert was easy to work with. Information has been upfront and easy to get. Would recommend Alcova for those looking for a loan.

Reply from Robert Bates

November 20th, 2025 03:56 PM

Thank you for the great review Jonathan. It was a pleasure working with you as well!

Robert and his team helped us out with what could have been a situation that left our family in a bad situation. They spent extra time to make sure everything was taken care of and pushed to honor a deadline they didn't set. Robert took extra...

Reply from Robert Bates

November 5th, 2025 08:00 PM

Thank you, Maleasa, for your thoughtful review. I'm really pleased to hear that my efforts, along with my team's, made a difference in your situation. Taking the time to secure the best outcome for you and meeting those deadlines was important...

Robert's team was great to work with. They heard what we were wanting to do and made it happen all well having a very short window to close on our home.. very pleased with my experience with them. I would give them a 10 out of 10.

Reply from Robert Bates

November 5th, 2025 08:01 PM

Thanks Perry! I'm glad we were able to sit down with the entire team at one time and make sure we set a goal that was possible to make. I hope you have many happy years in your new home.

overal very helpful with a diffulcult situation

Reply from Robert Bates

October 29th, 2025 10:02 PM

I'm glad to know that I could assist you through a challenging situation, Quentin. Your feedback is valued, and I'm here if you need any further help. Thank you for choosing ALCOVA Mortgage.

Robert Bates was truly wonderful to work with - very knowledgeable and patient!

Reply from Robert Bates

October 27th, 2025 03:18 PM

I appreciate your kind words, Michael. It's great to know that my knowledge and patience made a positive impact on your experience. If you have any more questions or need further assistance, I'm here to help. Thank you for choosing ALCOVA Mortgage!...

We’ve been working with Robert for over 20 years, and he continues to impress us every time. Robert is professional, honest, and incredibly knowledgeable about the mortgage process. He always takes the time to explain our options clearly and...

Reply from Robert Bates

October 24th, 2025 02:43 PM

Thank you so much for your kind words....and for continuing to trust me with your financial goals. I appreciate all the years we've been able to work together for your financial success!

Great to work with to get closing completed by anticpiated closing date.

Reply from Robert Bates

October 24th, 2025 02:42 PM

It was great working with you towards your home ownership goal Trey. Thank you for the trust you placed in me and my team!

Robert went above and beyond during the entire process. Robert explained everything in great detail and stayed in constant contact with us. Robert displayed the utmost professionalism and integrity from start to finish. I would highly recommend...

Reply from Robert Bates

October 18th, 2025 01:49 PM

It means a lot to hear that you appreciated the level of detail and communication throughout your experience. I aim to maintain professionalism and integrity in all interactions, so your feedback is truly valued. Thank you for recommending...

Robert makes the process easy and is very clear as to what is needed. He tells you what hes going to do and then does it! I've had previous mortgages with him, just finished another and will go nowhere else in the future.

Reply from Robert Bates

September 12th, 2025 04:52 PM

Kurt, I truly appreciate your feedback. It's great to know that the process felt straightforward and transparent for you. I value our ongoing relationship and I'm grateful for your trust in handling multiple mortgages over the years. If you...

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Providing service to English and Spanish speaking clients.

Conventional, FHA, VA, USDA, Virginia Housing, Reverse, Bank Statement, HELOC, DSCR loans and more!

Appointment Banking available upon request.

Reverse Mortgage specialist

Conventional Home Loans

VA Home Loans