Rob Bettencourt
Branch Manager | NMLS# 19726
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
Fri
8 AM to 8 PM(Open now)
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Reviews from Web
Excellent communication. Very helpful. Both experiences I've had were very smooth and informative. Appreciate Rob and Betty for the help.
Reply from Rob Bettencourt
March 15th, 2026 11:57 AM
I'm thankful for your positive feedback, Brandon. I'm pleased to hear that both of your experiences with us have been smooth and informative. It's important to me to ensure that communication is clear and helpful throughout the process. I will...
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Rob and his team are very communicative and clearly subject matter experts.
Reply from Rob Bettencourt
February 20th, 2026 01:44 PM
I appreciate your feedback, Stephen. It's important to me that my team and I maintain clear communication and demonstrate our expertise throughout the mortgage process. I'm pleased to know that this was evident in your experience. If you have...
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Made it very easy to do the required tasks
Reply from Rob Bettencourt
February 20th, 2026 11:53 AM
I'm pleased to hear that the process felt straightforward for you, Deborah. Making the required tasks manageable is always a goal of mine. If you have any more questions or need further assistance, don't hesitate to reach out.
very helpful with providing information that i wasn't sure of
Reply from Rob Bettencourt
February 10th, 2026 06:05 PM
I appreciate your feedback, John. I'm glad I could assist you with the information you needed. If any other questions come up in the future, don't hesitate to reach out.
he knew how to handle my account and tackle the difficulties with my job. Everything was organized
Reply from Rob Bettencourt
January 30th, 2026 06:51 PM
It's great to hear that you felt confident in how your account was managed, Taylor. Navigating job-related complexities can be challenging, so I'm glad I could help organize everything effectively. If there's anything else you need, don't hesitate...
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great communication
Reply from Rob Bettencourt
January 27th, 2026 03:31 PM
I'm grateful for your feedback, John. It's important to me that communication is clear and effective, so I'm pleased to hear that this aspect met your expectations. If you need any further assistance, feel free to get in touch.
Your team is very communicative. Also, closed our loan fast and flawlessly
Reply from Rob Bettencourt
January 27th, 2026 03:31 PM
I'm pleased to hear that you found the communication effective, Bailey. Ensuring a smooth and timely process is always my goal, and I’m glad everything went flawlessly with closing your loan. If there's anything more I can assist you with,...
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Hi Rob It was a pleasure to have you as our loan officer . You were very thorough, prompt , knowledgeable & easily accessible during the whole process. You were very caring responding to all our concerns. You provided excellent service keeping...
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Reply from Rob Bettencourt
January 19th, 2026 01:29 PM
I'm grateful for your thoughtful feedback, Kirit. It was my pleasure to assist you throughout the loan process. Ensuring that you felt informed and supported each step of the way is something I prioritize. I'm pleased to know that my approach...
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Easy communicaton.
Reply from Rob Bettencourt
January 18th, 2026 12:10 AM
I appreciate your feedback on the communication, Angelina. Ensuring that the process is straightforward and clear is important to me. If there’s anything further I can assist you with, please don’t hesitate to reach out.
Clear communication and quick response, answered my questions and helped me when I ran into snags in the process.
Reply from Rob Bettencourt
January 13th, 2026 02:18 PM
I'm grateful for your feedback, Ryan. Ensuring clear communication and providing timely responses are essential to guiding you through any hurdles that arise. I'm glad I could assist effectively when you needed it. If you have any further questions...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- Fairway Independent Mortgage Corporation NMLS #2289 www.nmlsconsumeraccess.org
- NMLS# 19726
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures