Rob Bettencourt
Branch Manager | NMLS# 19726
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
Fri
8 AM to 8 PM(Open now)
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Reviews from Web
Rob was great and made the entire Process of buying a home easy. Very attentive with emails/texts. Very helpful and I'm very satisfied with wveuthing everything.
Reply from Rob Bettencourt
May 26th, 2026 01:02 PM
I'm happy to hear that you found the home buying process easy, Carrie. It's great to know that my attentiveness through emails and texts was helpful for you. I appreciate your satisfaction and if you need anything else, I'm here to assist.
Rob himself was amazing throughout the process, what made the experience okay, was more the end portion of the buying process and the hassle with documentation and inspections complications at such a short deadline. It made it very stressful...
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Reply from Rob Bettencourt
May 13th, 2026 01:30 PM
I'm grateful for your feedback, Kelly. I'm pleased to know that you found my support helpful throughout the process. I understand that the end of the buying process can be quite stressful, especially with tight deadlines and documentation issues....
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Great communication with very short wait time with out concerns
Reply from Rob Bettencourt
May 13th, 2026 01:29 PM
Thank you, Jocelyn, for your feedback. I'm pleased to know that you found the communication efficient and timely. If there's anything more I can assist you with, please don't hesitate to reach out.
Very attentive and kept us in the loop
Reply from Rob Bettencourt
May 5th, 2026 09:10 PM
Thank you, Paula, for your feedback. I’m pleased to know that you felt well-informed and that my attentiveness was helpful during the process. If you have any more questions or need further assistance, feel free to reach out.
Rob was wonderful to work with. He is very knowledgeable and walked us through each step in the process. He never judges us or got frustrated with us for asking a million questions which I genuinely appreciated. He helped us find our forever...
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Reply from Rob Bettencourt
April 20th, 2026 02:05 PM
Stephanie, I appreciate your kind words. I'm glad to know that my guidance and patience throughout the process were helpful for you. It was a pleasure working with you to find your forever home, and I'd be more than happy to assist you again...
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Rob is very professional, he made it extremely easy for me to exchange all the proper documents related to this loan. We unfortunately hit a couple bumps in the process, not of Robs causing just the process being, however Rob handled everything...
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Reply from Rob Bettencourt
April 10th, 2026 07:19 PM
I appreciate your feedback, Derek. I'm glad to know that my efforts to streamline the document exchange process contributed positively to your experience. Navigating bumps along the way is often part of the journey, and I'm pleased to hear...
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I enjoyed how thorough Rob was with our initial sit down. He spent time explained each step of the process, outlining the different options we had before us, and making us feel comfortable with the decisions we made. He answered all of our...
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Reply from Rob Bettencourt
April 9th, 2026 09:34 AM
I'm pleased to hear about your positive experience, Joshua. Taking the time to thoroughly explain every step and helping you understand your options is something I prioritize. It's important to me that you feel comfortable and confident in...
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Everthing was great sense day one I meet Rob he did professional job. This was my fourth time buying home and first time working with rob but I was very impressed with all the detail He provids on every document never had such great and smooth...
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Reply from Rob Bettencourt
April 6th, 2026 11:04 AM
Thank you so much for your generous feedback, Jose. I'm glad to hear that your experience was smooth and detailed from our first meeting. It's important to me to provide all necessary information and be accessible whenever needed, so I'm pleased...
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Excellent communication! The app made filing paperwork easy and hassle free !
Reply from Rob Bettencourt
April 1st, 2026 11:05 AM
I'm pleased to hear about your positive experience, Alyssa. Effective communication and simplifying paperwork are important aspects of the service I strive to offer. It's great to know that the app contributed to a seamless process for you....
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Very easy process
Reply from Rob Bettencourt
March 25th, 2026 12:31 PM
I'm glad to hear that the process was easy for you, Melanie. Making the home buying experience smooth and straightforward is always my goal. If there's anything else I can assist you with, please let me know.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- Fairway Independent Mortgage Corporation NMLS #2289 www.nmlsconsumeraccess.org
- NMLS# 19726
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures