Rob Bettencourt
Branch Manager | NMLS# 19726
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
Fri
8 AM to 8 PM(Open now)
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Reviews from Web
He explained everything and didnt make us feel overwhelmed . He cared about our finances and made sure we didn't exceed what we felt comfortable with . Rob put in extra work getting us the best rate and making sure we knew all the information!...
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Reply from Rob Bettencourt
January 19th, 2026 01:34 PM
I'm grateful for your feedback, Gavin. It's important to me that you felt comfortable with the financial aspects of the process and that everything was explained clearly. I’m glad to hear you valued the extra effort in securing a favorable...
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Rob was proactive in communicating and had a network of professionals to help when challenges popped up.
Reply from Rob Bettencourt
January 9th, 2026 11:43 AM
I'm grateful for your feedback, James. I aim to be proactive in my communication and am glad that you felt supported by the network I have. Knowing that the approach helped you navigate any challenges is rewarding. If there’s anything more...
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Rob was very easy to work with. Great communication and helped us along. My wife and I are very grateful that we were paired with Rob.
Reply from Rob Bettencourt
December 5th, 2025 02:29 PM
I'm glad to hear you found the process easy, Matthew. Effective communication and guidance are things I focus on, so it's rewarding to know you both appreciated them. I'm grateful for the opportunity to help you and your wife achieve your goals....
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Quick,easy and professional
Reply from Rob Bettencourt
November 14th, 2025 05:06 PM
I appreciate your feedback, Tracy. I'm pleased to hear that you found the process quick, easy, and professional. If there's anything more I can assist you with, please don't hesitate to let me know.
Incredibly tinely communication from entire team . clear subject matter expertise
Reply from Rob Bettencourt
November 5th, 2025 01:53 PM
It's great to hear that you found the communication timely and appreciated the expertise throughout the process, David. Ensuring clarity and staying connected are top priorities for me, and I'm glad these aspects stood out to you. If there's...
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Easy communication, good guy, helpful
Reply from Rob Bettencourt
October 27th, 2025 01:39 PM
It's great to hear about your positive experience, Collin. I'm pleased that you found our communication straightforward and helpful. Building a smooth process is something I always aim for. If there's anything more I can assist you with, just...
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Rob was very helpful. As a first time homebuyer i had a lot of question. Rob was always available to help.
Reply from Rob Bettencourt
October 20th, 2025 01:18 PM
I appreciate your feedback, Ashley. It's great to know that I could assist you with your questions as a first-time homebuyer. I'm committed to being available and providing support whenever needed, so I'm glad this was your experience. If there's...
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The support we received to understand the process and to fill all documentation was very professional.
Reply from Rob Bettencourt
October 14th, 2025 10:14 PM
Alvaro, thank you for sharing your feedback. I'm pleased to know that the support and professionalism met your expectations during the process. It’s important to ensure everything is clearly understood and properly handled, and I'm glad I could...
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Over my experience with Rob was fantastic. He was very quick to reply and had no problem walking me through all of my questions. My one critique with the experience has to do with the app. I do not blame Rob at all but I feel the company should...
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Reply from Rob Bettencourt
October 14th, 2025 01:02 PM
Courtney, I'm pleased to hear that you found my support and communication effective during your experience. I understand your frustration with the app, and I appreciate you bringing this to my attention. While I can't control the app's functionality...
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Very easy process and great service
Reply from Rob Bettencourt
October 8th, 2025 12:54 PM
It's great to hear that you found the process easy and the service satisfactory, Brian. Making this experience as straightforward and pleasant as possible is always my goal. If you have any further needs or questions, feel free to reach out....
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- Fairway Independent Mortgage Corporation NMLS #2289 www.nmlsconsumeraccess.org
- NMLS# 19726
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures