

River Robertson
Branch Manager

We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Honestly, River did a great job! He was always helpful & he would respond to my emails immediately. BAP as a whole, however, was extremely frustrating to communicate with as there were too many folks involved in the transaction process. I understand...
read more
Reply from River Robertson
September 13th, 2023 01:18 PM
Thank you so much for your feedback, Kristin. I'm thrilled to hear that you had a positive experience with me. Your comments about the communication within BAP are duly noted. We always strive to provide the best service, and such feedback...
read more
River was extremely responsive and pleasant to work with. He was able to get me through the loan process extremely quickly and smoothly
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm sincerely grateful for your generous feedback, Eric. It pleases me to hear that you found the loan process to be quick and smooth. Your satisfaction is my top priority, and I'm glad I could make the experience enjoyable for you. Looking...
read more
River communicated well and had the client funded and clear to close ON TIME!!
Reply from River Robertson
September 13th, 2023 01:18 PM
I deeply appreciate your positive review, Paula. It was a pleasure to ensure your funding process went smoothly and on schedule. I strive to ensure clear communication and timely results for all my clients at New American Funding. Your 4.66-star...
read more
I was first time home buyer with zero experience.River Robertson helped me out at each and every step.River Robertson is a very loyal / great person.I am very grateful / thankful to River Robertson.Thank you so very much River Robertson + New...
read more
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm tremendously grateful for your kind words and positive rating, Israr. Assisting first-time home buyers is one of the most rewarding aspects of my job, and I'm glad I was able to help guide you through the process. Your trust and appreciation...
read more
Being the first home my significant other and I are purchasing we had a lot of questions with regards down to the nitty-gritty details. River helped us through it all, made sure we understand what we were getting into and how to handle it all....
read more
Reply from River Robertson
September 13th, 2023 01:18 PM
Thank you so much for your kind words, Autumn. It was my pleasure to guide you and your partner through your homebuying journey and to answer all your questions. I'm delighted to hear that my efforts helped to reduce your stress during what...
read more
Friendly people made them easy to work with.
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm absolutely thrilled to hear that you found our team at New American Funding friendly and easy to work with, Rodney. It's fantastic to know that we've succeeded in creating a positive experience for you, as we aim for this in all our interactions....
read more
River is the best! Very kind and patient!
Reply from River Robertson
September 13th, 2023 01:18 PM
I am thrilled to hear your positive feedback, Kara! Your kind words truly made my day. I always strive to provide the best service possible and I'm glad I was able to assist you with patience. Should you need any further assistance, don't hesitate...
read more
River was very helpful throughout the process. When i had questions, he had answers. He kept an open line of communication throughout and he and his team made this a very smooth process.
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm overjoyed to hear that you had such a positive experience, Doryae. It's always my top priority to be available for any questions and to ensure the process is as smooth as possible. Your kind words and stellar rating mean the world to me...
read more
Always fast response and took time for explanations
Reply from River Robertson
September 13th, 2023 01:18 PM
I'm genuinely pleased to hear that you were satisfied with the service provided, Erin. Your feedback is highly appreciated. It's always my priority to respond promptly and provide detailed explanations to ensure all my clients at New American...
read more
He did his best to secure a low interest rate, he's been patient with me for over 9 months while I was sorting my finances and paperwork required. Him and his team was able to make my long time dream come true. I really appreciate the commitment...
read more
Reply from River Robertson
September 13th, 2023 01:18 PM
Thank you so much for your kind words, Lindokuhle. It was truly a pleasure to assist you over the past nine months, and your patience during the process is greatly appreciated. I'm so glad to hear that we could help make your long-time dream...
read more
71–80 of 226
About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing