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River Robertson - Branch Manager in Irvine, CA

River Robertson

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Branch Manager

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We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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Overall Ratings
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5 Star
94%
4 Star
4%
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Reviews from Web
  • Persona migrate verified
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    Naveen M
    Collierville, TN
    Posted on August 31st, 2020 01:57 PM
    He is an extraordinary guy. I am more than happy with River and New american funding.I do have an existing loan with them and I refinanced it again with them, I got a pretty good rate.River knows how to make the customers happy. He will try...
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    Reply from River Robertson
    September 13th, 2023 01:33 PM
    Thank you so much, Naveen, for your glowing review. Your satisfaction is my biggest reward. I'm thrilled to know that you're happy with the refinancing and the rate you received. My goal is always to ensure that my clients are fully satisfied...
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    Stephen A
    South Lyon, MI
    Posted on August 28th, 2020 12:50 PM
    River was a pleasure to work with. He gave sound advice on selecting the best refinance option for our family and always kept us in the know in regards to status. He was clear and concise in his explanations and very professional. We highly...
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    Reply from River Robertson
    September 13th, 2023 01:32 PM
    I'm thrilled to hear about your positive experience, Stephen! It was a pleasure working with you as well. I always strive to provide the best advice to my clients and keep them informed of the process. I'm glad to know that you found my explanations...
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    Fred M
    Port St. Lucie, FL
    Posted on August 25th, 2020 02:49 PM
    Was able to complete more difficult loans in a timely fashion.
    Reply from River Robertson
    September 13th, 2023 01:31 PM
    Thank you, Fred, for your valuable feedback and high rating! I'm glad to hear that I was able to assist with your complex loans efficiently. Your satisfaction is our top priority at New American Funding. Looking forward to assisting you in...
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    Paul R
    Port St. Lucie, FL
    Posted on August 23rd, 2020 01:05 PM
    River was very helpful and quick to answer question and concerns. He consistently returned calls the same day. He is always very professional and knowledgeable. He is a major asset to New American Funding.
    Reply from River Robertson
    September 13th, 2023 01:31 PM
    I greatly appreciate your positive feedback, Paul. It was my pleasure to assist you and I'm delighted to hear that you were satisfied with my service. Your kind words are a true testament to our dedication to customer service at New American...
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    J
    James M
    Deland, FL
    Posted on August 17th, 2020 01:50 PM
    River and his team did an awesome job throughout the entire process.
    Reply from River Robertson
    September 13th, 2023 01:31 PM
    I sincerely appreciate your kind words and stellar rating, James. It's wonderful to hear that you had a positive experience with our team at New American Funding. Our aim is always to make the process as smooth and efficient as possible for...
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  • Persona migrate unverified
    B
    Brandon B
    Posted on August 14th, 2020 06:40 PM
    River was great to work with answered my questions no matter what day it was
    Reply from River Robertson
    September 13th, 2023 01:31 PM
    Thanks a lot for your review, Brandon. I'm glad to hear you're satisfied with the service. In New American Funding, we believe that customer satisfaction should be the utmost priority, and I'm delighted to have been able to meet your expectations....
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  • Persona migrate verified
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    Elizabeth L
    Posted on August 12th, 2020 01:57 PM
    River is fantastic. He was very much on top of things and responded immediately - even on nights and weekends. Very impressive.
    Reply from River Robertson
    September 13th, 2023 01:31 PM
    I am sincerely grateful for your kind words, Elizabeth. I'm thrilled to hear that you were satisfied with the level of attention I provided. It is always my goal to be available and responsive for my clients, regardless of the time or day....
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  • Persona migrate unverified
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    Craig B
    Posted on July 31st, 2020 02:53 PM
    Over the past year, I have been able to remain with New American with my original mortgage and a recent modification. The representatives of this company have become friends, and I am able to reach them at anytime. I feel like I am part of...
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    Reply from River Robertson
    September 13th, 2023 01:31 PM
    I'm overjoyed to hear about your positive experience, Craig. It's always a pleasure assisting you with your mortgage needs and making sure you feel like you're part of the New American Funding family. Your kind words are greatly appreciated...
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    Jason H
    Spring City, TN
    Posted on July 30th, 2020 03:08 PM
    ...
    Reply from River Robertson
    September 13th, 2023 01:31 PM
    I'm truly grateful for your kind words and 5-star rating, Jason. It's always reassuring to hear such positive feedback and I'm thrilled I was able to assist you. It's my aim at New American Funding to provide the best service to our customers....
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  • Persona migrate unverified
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    Cheryl O
    Posted on July 30th, 2020 01:53 PM
    quick and simple and River was very helpful even during a pandemic.
    Reply from River Robertson
    September 13th, 2023 01:31 PM
    Thank you so much, Cheryl, for your kind words and the phenomenal rating. I'm delighted to hear that you found the process quick, simple, and helpful, even amidst these challenging times. Your satisfaction is my top priority, and I'm glad I...
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    About
    We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Disclaimer
    WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580. Copyright © 2026 West Capital Lending, Inc. All Rights Reserved. | NMLS# 1566096 DRE# 02022356 - NMLS Consumer Access (https://nmlsconsumeraccess.org) https://westcapitallending.com/texas-complaint https://westcapitallending.com/licensing