

River Robertson
Branch Manager

We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
He is an extraordinary guy. I am more than happy with River and New american funding.I do have an existing loan with them and I refinanced it again with them, I got a pretty good rate.River knows how to make the customers happy. He will try...
read more
Reply from River Robertson
September 13th, 2023 01:33 PM
Thank you so much, Naveen, for your glowing review. Your satisfaction is my biggest reward. I'm thrilled to know that you're happy with the refinancing and the rate you received. My goal is always to ensure that my clients are fully satisfied...
read more
River was a pleasure to work with. He gave sound advice on selecting the best refinance option for our family and always kept us in the know in regards to status. He was clear and concise in his explanations and very professional. We highly...
read more
Reply from River Robertson
September 13th, 2023 01:32 PM
I'm thrilled to hear about your positive experience, Stephen! It was a pleasure working with you as well. I always strive to provide the best advice to my clients and keep them informed of the process. I'm glad to know that you found my explanations...
read more
Was able to complete more difficult loans in a timely fashion.
Reply from River Robertson
September 13th, 2023 01:31 PM
Thank you, Fred, for your valuable feedback and high rating! I'm glad to hear that I was able to assist with your complex loans efficiently. Your satisfaction is our top priority at New American Funding. Looking forward to assisting you in...
read more
River was very helpful and quick to answer question and concerns. He consistently returned calls the same day. He is always very professional and knowledgeable.
He is a major asset to New American Funding.
Reply from River Robertson
September 13th, 2023 01:31 PM
I greatly appreciate your positive feedback, Paul. It was my pleasure to assist you and I'm delighted to hear that you were satisfied with my service. Your kind words are a true testament to our dedication to customer service at New American...
read more
River and his team did an awesome job throughout the entire process.
Reply from River Robertson
September 13th, 2023 01:31 PM
I sincerely appreciate your kind words and stellar rating, James. It's wonderful to hear that you had a positive experience with our team at New American Funding. Our aim is always to make the process as smooth and efficient as possible for...
read more
River was great to work with answered my questions no matter what day it was
Reply from River Robertson
September 13th, 2023 01:31 PM
Thanks a lot for your review, Brandon. I'm glad to hear you're satisfied with the service. In New American Funding, we believe that customer satisfaction should be the utmost priority, and I'm delighted to have been able to meet your expectations....
read more
River is fantastic. He was very much on top of things and responded immediately - even on nights and weekends. Very impressive.
Reply from River Robertson
September 13th, 2023 01:31 PM
I am sincerely grateful for your kind words, Elizabeth. I'm thrilled to hear that you were satisfied with the level of attention I provided. It is always my goal to be available and responsive for my clients, regardless of the time or day....
read more
Over the past year, I have been able to remain with New American with my original mortgage and a recent modification. The representatives of this company have become friends, and I am able to reach them at anytime. I feel like I am part of...
read more
Reply from River Robertson
September 13th, 2023 01:31 PM
I'm overjoyed to hear about your positive experience, Craig. It's always a pleasure assisting you with your mortgage needs and making sure you feel like you're part of the New American Funding family. Your kind words are greatly appreciated...
read more
...
Reply from River Robertson
September 13th, 2023 01:31 PM
I'm truly grateful for your kind words and 5-star rating, Jason. It's always reassuring to hear such positive feedback and I'm thrilled I was able to assist you. It's my aim at New American Funding to provide the best service to our customers....
read more
quick and simple and River was very helpful even during a pandemic.
Reply from River Robertson
September 13th, 2023 01:31 PM
Thank you so much, Cheryl, for your kind words and the phenomenal rating. I'm delighted to hear that you found the process quick, simple, and helpful, even amidst these challenging times. Your satisfaction is my top priority, and I'm glad I...
read more
171–180 of 226
About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing