

Rick Oaks
Sr. Loan Officer | NMLS# 172353|TX: 172353

Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Other than the 2nd lien holder (certified funding) hiccups on closing day, the experience was rather seamless. Rick and Andy were diligent and engaged both on our end and the back office for the duration of the purchase experience.
Their willingness to explain the process to someone who has had little experience with the process
Reply from Rick Oaks
September 2nd, 2022 12:10 AM
We always strive to exceed any expectations and over deliver. We hope we may earn your business again in the future.
Easy and efficient, better than BOA!! THANK YOU!
Rick was great to work with
Rick was very informative and helpful.
Reply from Rick Oaks
September 2nd, 2022 12:11 AM
We strive to over deliver and exceed all expectations in the process. We appreciate you and hope to earn your business again should you ever need us.
Good communication. Closed on time. One thing that could use improvement is the disconnect from the app and the emails. Every now and then we had a hard time finding things that needed doing on the app after having an email saying we needed...
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Rick was very communicative throughout the process. Was very quick to respond to any question. Very knowledgeable of his craft. Excellent experience
Quick and efficient
Very prompt in information needed to sign, emails, text messages, always available to answer any questions we had in a reasonable amount of time.
Communication is great along with Attitude and friendliness.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Banking
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Positions
- Highlands Residential Mortgage Ltd. - Senior Loan OriginatorMay 1st, 2013 - Current
Memberships
- CMA Certified Mortgage Advisor
Addresses and Serving Areas
Primary Serving Area
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 172353,TX: 172353
Achievements
- 25+ Years in the industry
Disclaimer
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