Rick Ervin, Ruoff Mortgage
SVP | Area Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We have used Rick and his team a number of times. They are great at communicating and a pleasure to work with. The efficiency is incredible which equates to a quick and flawless closing.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Sheri, your positive feedback is appreciated greatly. I'm thrilled that you found our communication and efficiency to your liking. Our team always aims to provide a quick and flawless closing experience. Looking forward to serving you again...
read more
Rick, you and your staff are pleasant and helpful, what a wonderful experience , Thank You so much Tim
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Tim, I'm thrilled to hear that you once again had a wonderful experience with us! My team and I strive to make the loan process as smooth as possible, so your feedback is greatly appreciated. We're always here to help with your mortgage needs....
read more
Rick and his team are hands down the best lenders out there. I am so grateful for all of them.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thanks for the kind words, Shannon! We are thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated and it was our pleasure to work with you! At Guild Mortgage we strive to provide the best service...
read more
Working with Rick at academy mortgage was great!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm thrilled to hear that you had a great experience working with us at Guild Mortgage, Isiah! Your kind words and stellar 5-star rating truly mean a lot. Helping you with your loan was my pleasure and I'm glad I could assist in making the...
read more
The communication with Rick and his team was great.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
So glad to hear that you were happy with the communication throughout the process, Nicole. Clear and open communication is something we strive for at Guild Mortgage. We appreciate your high rating and your choice to go with us for your loan....
read more
Fast knowledgeable service!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I appreciate your kind words and 5-star review, Bryce! It was a pleasure to assist you with your client's loan. Your feedback regarding our fast and knowledgeable service reaffirms the hard work we put in every day at Guild Mortgage. Thanks...
read more
I suffer from severe PTSD and anxiety related to my military career. Rick and Jennifer helped me through the process of obtaining a VA loan. They were both there for me 100% to help guide me and assure me but everything was flowing smoothly...
read more
I suffer from severe PTSD and anxiety related to my military career. Rick and Jennifer helped me through the process of obtaining a VA loan. They were both there for me 100% to help guide me and assure me but everything was flowing smoothly...
read more
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm sincerely touched by your kind words, Bobby. It was our privilege to guide you through the process of obtaining a VA loan. We understand how stressful it can be, and we're so glad we could provide the support you needed. Your determination...
read more
Very helpful
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm delighted to hear that you found our services at Academy Mortgage to be very helpful, Jana. Your satisfaction is our top priority, and your positive feedback encourages us to strive for excellence. A 4.83-star rating is a great achievement...
read more
Easy talking I can talk like myself and no one got offended and you listen to me
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm thrilled to hear that you felt comfortable and heard during our communication, Heath. At Academy Mortgage, we understand the importance of creating a space where our clients can freely express themselves. Your review and rating of 4.66...
read more
81–90 of 529
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 169457
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us