Ruoff Mortgage - Mount Pleasant, MI

Mount Pleasant, MI

4.8

(588)

Mortgage

Mortgage Loan Officer

Contact Info

(989) 204-8162

8592011174

Mount Pleasant, MI

https://www.ruoff.com/lending-centers/mountpleasant

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.8

(588)

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Experience.com

4.74

(413)

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4.94

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4.85

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I had such a wonderful experience with Miley, I knew I could go to her with any questions I had and she would get me the information I needed and explain it in a way I could understand, she was so reliable and I knew I was in good hands the...

I’ve had the pleasure of working with Miley, and I’ve had nothing but great experiences with her. She is incredibly responsive, knowledgeable, and always willing to help. Whether I have a quick question or one of my clients needs assistance,...

my experience was OK. Miley was great. But then when I got on the phone call with the area manager Rick, he said I would never have to buy points. I was locked in at 6.875 and then when I came down to the end I was buying points so I was absolutely...

Reply from Miley Borman, Ruoff Mortgage

October 26th, 2026 09:22 PM

Thank you for your feedback. Please feel free to connect with us to help us improve our services.

Made our first time home buying so so so smooth. When our first loan fell through she quickly was able to give us another option that ended up working out better in the long run.Couldn’t recommend her enough to my friends and family. If you...

Rick and his staff were amazing! They were very transparent, insightful, informative, prompt, supportive, and caring.

Reply from Rick Ervin, Ruoff Mortgage

October 26th, 2026 09:20 PM

Jeremy, I appreciate your kind words about my team and me. I'm glad we could provide you with transparency and support throughout the process. Thank you for acknowledging our efforts!

I can’t say enough good things about Rick Ervin and Freida at Guild Mortgage. From the very beginning, they were patient, helpful, and always willing to answer my many questions throughout the process of buying our new home.Our loan wasn’t...

Reply from Rick Ervin, Ruoff Mortgage

October 26th, 2026 09:20 PM

Deeanna, I'm truly grateful for your kind words and for sharing your experience with both Freida and me. It's nice to know that our efforts made a positive impact on your home buying journey, especially during the challenging moments. Helping...

Miley is fantastic! Her level of care and communication for her clients is unmatched. Thank you Miley!

Rick Ervin, Ruoff Mortgage has received a review with 5 star rating from Mary W

We appreciated the close communciation and responsiveness to questions as we went through the long process of trying to find the right home

Reply from Rick Ervin, Ruoff Mortgage

October 26th, 2026 09:20 PM

Mary, I'm pleased to hear that you valued the close communication and responsiveness throughout your home search process. It was a pleasure assisting you, and I'm here if you need anything else.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2026

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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