Rick Ervin, Ruoff Mortgage
SVP | Area Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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Reviews from Web
Very knowledgeable and efficient
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Kristin, I'm thrilled to hear you found the process knowledgeable and efficient. It was a pleasure helping you with your home purchase, and I’m grateful for your trust in Guild Mortgage. If you have any future questions or need assistance,...
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Rick Ervin, Ruoff Mortgage has received a review with 5 star rating from Robin G
Reply from Owner
February 6th, 2025 02:43 PM
Robin, a 5-star review! That's fantastic to hear. I truly appreciate you taking the time to share your experience. It means a lot to me that you were satisfied with my service at Guild Mortgage. I always strive to make the mortgage process...
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Rick is very easy to work with He is responsive , knowledgeable, and very personable My clients are also very happy with Rick and his great services too!!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm so glad to hear that you had a positive experience, Robin! It's always my goal to make the loan process as smooth and straightforward as possible. I'm thrilled that I was able to provide that for you and your clients. Thank you for your...
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The communicatio was good so I felt that everything was progressing and being handled.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm thrilled to hear you had a positive experience with the communication and felt confident about the progression of your loan purchase, Tamara. Your 5-star review means a lot to me and the entire Guild Mortgage team. Thank you for taking...
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Rick and his team, Tegan - especially - are amazing to work with. Great communication and get the job done.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm so glad to hear that you had a positive experience with our team at Guild Mortgage, Heather. It's always fantastic to know that our communication and efficiency were beneficial to you. We strive to make every purchase as smooth as possible....
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Great experience buying our first home, highly recommend!
Reply from Rick Ervin, Ruoff Mortgage
February 6th, 2025 02:43 PM
Michelle, thanks for the kind words! It was a real pleasure working with you and I'm so glad we could help make your first home purchase such a great experience. Best of luck in your new home!
Great communication, overall good experience and advice!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm glad to hear you had an overall good experience with us and found the communication to your liking, Michelle. Your feedback truly means a lot. I aim to provide the best advice and service possible, and your 5-star rating reassures me that...
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I had a great experience and would recommend to friends and family
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Hi Natalie, it's a pleasure to hear that you had a great experience with us at Guild Mortgage! We are pleased to see your 5-star rating and are glad we could assist with your purchase loan. Your recommendation means a lot to us. Feel free to...
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Process went along pretty well with a few hiccups.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Appreciate the 4-star review, Paul. Glad to hear things went pretty well overall. I'm always striving for a seamless experience, so I'd be interested in hearing about those hiccups if you're willing to share. It helps me learn and improve the...
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Rick was able to get us the help we needed in a timely manner, and he was especially helpful and worked with us when we had issues with our down payment as well
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thanks, Hannah! I appreciate you taking the time to share your experience. It was a pleasure working with you through the purchase process, and I'm glad we were able to navigate the down payment situation and get you into your new home. It's...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 169457
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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