Rick Ervin, Ruoff Mortgage
SVP | Area Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Everyone responded quickly and was very friendly.
The team was always available to answer any and all questions. They all prioritized making sure I was aware of what I was signing and wanted me to make my decisions with confidence.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm grateful for your feedback, Cameron. It's important to me that you're well informed and confident in your decisions throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach...
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Rick and his staff were very responsive and helped answer any and all questions that we had.
If there had been better communication along the way it would have been much more helpful. I felt like I was always having to reach out to check on status updates rather than getting information every couple of days on how it was progressing....
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Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for sharing your feedback, Conner. I’m sorry to hear that communication fell short during your experience. It’s important for me to ensure clients feel informed and supported throughout the mortgage process, and I regret that this...
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Rick and his team are responsive and they get the job done.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you, Kimberly, for your thoughtful review. I'm glad to know that you found us responsive and effective in completing the job. It's always my goal to provide support and keep things moving smoothly. If you ever have any questions or need...
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Always responsive, great communication!
Rick is the best! This was the fourth home that I’ve bought working with him and I couldn’t have asked for any better service through the home buying process. A+++
Rick is top notch, best of the best!! There are many reasons why this is the fourth home I have purchased with him, and I couldn't ask for a better experience!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you so much for your generous review, David. It truly means a lot to know that your experience was so positive, especially since this is the fourth home we’ve worked on together. I'm grateful for your trust and loyalty and always strive...
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Everyone very helpful, knowledgeable and professional.
Everyone very helpful, knowledgeable and professional.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I appreciate your kind review, Danny. It's great to hear that you found the service helpful, knowledgeable, and professional. It was a pleasure assisting you with your mortgage needs at Guild Mortgage. Thank you for taking the time to share...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 169457
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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