New American Funding - Rich Steffens

Name: New American Funding - Bellevue
Address: 12220 113th Ave NE Suite 120, Kirkland, Washington, 98034
Telephone: +1-425-985-5185
Rating: 4.87

Loan Consultant | NMLS # 121785

New American Funding - Bellevue

4.87

(225)

Rich Steffens NMLS #121785 is a trusted Loan Consultant who is ready to make your dreams of owning a home a reality. Rich Steffens is committed to providing the community with the very best in customer service, so come speak with New Americ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(425) 985-5185

Kirkland, WA

https://www.newamericanfunding.com/mortgage-loans/RichSteffens

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4.87

(225)

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I would ask the customer and discuss with them the lock in rate and ask if they want to wait or lock. i think especially when rates were dropping. it felt like the rate was locked to increase the yield. several times we were asked for docs...

Rich was pleasant to work with, my only feedback would be to try and at least send a touch base email every week or two just to let people know they are still in the process - I know that he and all of the loan officers are very busy, but people...

Thank you for being so quick to respond to emails and questions

Transparent communications, quick response regarding delays.

Rich was upfront about the cost and hurdles we would might have since we are retired.Down the road there was a couple hiccups because of missing e mails in cyber-world, but Rich was professional and courteous.We are now New American Funding...

Rich was a straightforward guy who made us feel like we understood each step in the process. We will definitely work with him again.

Our experience could have gone smoother. There was several times we had to sign the same forms. It seemed that we had to push him to get things completed.

Rich was quick to get in contact with me and start the process! I've been hesitant to refinance, thinking it would be grooling, but Rich made it pretty smooth. I will definitely be working with him again in the future and referring family and...

Rich did a great job giving advice and helping us along the process! As we were not working with a Realtor, he was especially helpful and quick to answer and return calls and emails. We were also extremely happy with the rate he helped us lock...

Very minimal back and forth. I always knew what step we were on, and what we were waiting for.

121–130 of 225

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Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan

FHA Loan

Reverse Mortgage

Construction Loan

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Year Started

2003

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS # 121785

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