

Richard Miller at CrossCountry Mortgage
Consumer Direct Training Team Lead / Sr. Loan Offi...

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Always quick to reply to messages and always available when I had questions
Rich is Personable, knowledgeable, and diligent in getting the job done! I would recommend him to any of my family members with complete confidence.
Reply from Richard Miller
June 10th, 2025 09:30 AM
I'm grateful for your kind words, Karen. It was a pleasure working with you, and I am thrilled to know you had a positive experience. Thank you for your trust and recommendation.
Richard Miller at CrossCountry Mortgage has received a review with 5 star rating from Greg P
Good people to work with.
Reply from Richard Miller
May 30th, 2025 09:55 AM
I'm glad to hear that you had a positive experience working with us. Your feedback is appreciated, and it was a pleasure assisting you.
Because of our situation, we had to go through several stages and sign documents multiple times to finally get a combination that could be approved. Then went to close but could not and had to wait nearly a week for another closing date.
Great company! Rich was exceptional!
Rich was very helpful with the whole process.
Reply from Richard Miller at CrossCountry Mort...
May 8th, 2025 01:34 PM
I'm glad to hear that I could assist you throughout the process. Your positive experience is important to me, and I appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out.
Very friendly an knowledgeable staff
Reply from Richard Miller
May 1st, 2025 08:42 PM
I'm thrilled to hear that you found our staff friendly and knowledgeable. It was a pleasure assisting you, and I appreciate your kind words about your experience with us.
My payoff was wrong.Would not return call after closing. Nor will supervisor. I will contacting lawyer fir Breach of contract. I'm very surprised that he would let you send me survey. I hope this reaches someone important so I get a call back...
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Overall process was short and quick, which was needed to meet our closing date on time.
Reply from Richard Miller
March 31st, 2025 01:59 PM
I'm pleased to hear that the process met your timeline and needs. It was a pleasure assisting you with your mortgage, and I'm glad we could facilitate a smooth and efficient experience. Thank you for your feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1400130 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1400130
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095