Richard Miller at CrossCountry Mortgage
Consumer Direct Training Team Lead / Sr. Loan Offi...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Rich was extremely attentive, responded timely and made the overall experience very pleasant. Thanks Rich!
Reply from Richard Miller
October 1st, 2025 04:37 PM
I'm grateful for your feedback, Joseph. It's good to hear that my attentiveness and timely responses contributed to a pleasant experience for you. If you ever need further assistance or have any questions, feel free to reach out.
Amazing communication throughout the whole process and always felt like I could easily ask about an questions or concerns I had at any stage.
Communications was stellar and super helpful for any questions or concerns I had
Reply from Richard Miller
September 10th, 2025 03:04 PM
I appreciate your feedback, Dana. It's great to hear that the communication was helpful and addressed your questions and concerns effectively. If anything else comes up or if you need further assistance, feel free to reach out.
Rich was very responsive, had answers to every question that I had, provided excellent customer service and exceeded my expectations. This by far was the most pleasant and professional experience I have ever experienced with any loan that I...
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Reply from Richard Miller
August 25th, 2025 12:02 PM
I'm truly appreciative of your thoughtful review, James. It's great to know that my responsiveness and customer service made a positive impact on your experience. Your satisfaction with the process means a lot to me, and I'm pleased that I...
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Richard Miller at CrossCountry Mortgage has received a review with 5 star rating from Tonjia A
Great customer service. Patient, knowledgeable and efficient.
Reply from Richard Miller
August 10th, 2025 07:43 PM
I'm grateful for your kind words, Joseph. It's wonderful to know that you appreciated the customer service experience. Being patient, knowledgeable, and efficient is something I strive for, and I'm glad it made a positive impact during our...
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Rich is one of the best ! Thankful for him and the work he had to put in to make things right.
Rich went above and beyond . He was tasked with helping us clean up the mess from our previous loan officer. We can't thank him enough for staying true to his word and getting us back on the right path. Thank you again !
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Reply from Richard Miller
August 9th, 2025 12:05 PM
I appreciate your feedback, Janine. It's rewarding to hear that I could help turn things around for you after your previous experience. I'm glad I could assist in getting everything back on track and it means a lot to me that you found my efforts...
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My corespondence with Mr Miller was beyond approach, he crossed every T and dotted every I, so need I say anything more other he's not bad for a Buckeye, after all they're all a poke of worthless nut's anyhow, and how many pies can one make...
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Reply from Richard Miller
August 8th, 2025 06:40 AM
Thank you for sharing your thoughts, John. I'm delighted to hear that our correspondence met your expectations, and I'm amused by your playful Buckeye humor! It's always a joy to work with someone who brings a smile to the process. If there's...
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Everything went smoothly with the exception of a hiccup at closing but Rich was able to work it out. It had nothing to do with CCM but he was able to resolve it.
Reply from Richard Miller
July 18th, 2025 12:39 PM
Thank you for sharing your experience, Steven. I appreciate your understanding and patience during the closing process. It’s great to know that I could assist in resolving the issue swiftly. Your satisfaction is important to me, and I'm delighted...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1400130 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1400130
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095