

Richard Miller at CrossCountry Mortgage
Consumer Direct Training Team Lead / Sr. Loan Offi...

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Richard Miller was very professional and knowledgeabl. He was pleasure to work with.
Reply from Richard Miller
March 6th, 2026 08:16 PM
Kenneth, thank you for your positive review. It's great to know you appreciated the professionalism and knowledge I strive to deliver. I'm glad the experience was pleasant for you. Should you have any questions or need assistance in the future,...
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Excellent experience working with Rich!! He made everything convenient and accessible!!! Always promptly responded!! I would highly recommend Rich for any of your mortgage needs!! I definitely placed him in my contacts for any future needs!!...
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Rich is an excellent communicator. The whole refinance process was pretty seamless and convenien. When we reached out to Rich he always res quickl; even on a holida!!! He was great to work with from start to finis!!!
Reply from Richard Miller
December 29th, 2025 06:32 PM
Jeanette, I'm glad the refinancing process felt seamless and convenient for you. Communication is key in what I do, and I'm happy to hear that my responses were timely, even during holidays. If you need anything else or have further questions,...
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Everything has worked out and was handled by a true professional
Reply from Richard Miller
December 29th, 2025 07:14 PM
I'm glad to hear everything worked out smoothly for you, Johnny. It's important to me to provide professional service, and I'm pleased that it met your expectations. If you have any more questions or need assistance in the future, feel free...
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He presented several other sutible options,,,when I was potentially going to refuse the contract
Richard Miller at CrossCountry Mortgage has received a review with 5 star rating from Charm N
Rich was very efficient and what he does. He is straight to the point and does what he says. I highly recommend him to whoever needs to apply for mortgage.
Reply from Richard Miller at CrossCountry Mort...
November 17th, 2025 08:17 PM
I appreciate your kind words, Chairmaine. I'm pleased to hear you found my approach efficient and direct. Your recommendation means a lot. If you ever have more questions or need assistance in the future, feel free to reach out anytime.
I was given the run around for weeks....I was tolad my insurance was wrong, wrong name, wrong coverage, but it wasn't. I was forced to pre-pay the company installing my windows before their work was done. The window work was completed on 11-7-25....
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Nice. Great. Fast, most importantly convenient.
Reply from Richard Miller at CrossCountry Mort...
November 14th, 2025 05:10 PM
Michelle, it's good to know you found the process smooth and convenient. If you have any other questions or need further assistance in the future, please don't hesitate to reach out.
He took care of every
Reply from Richard Miller
November 4th, 2025 09:12 PM
Thank you, Donald. I'm glad to know that you felt well taken care of during your experience. Should you have any more questions or need future assistance, feel free to get in touch.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1400130 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1400130
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095