

TowneBank Mortgage, Norfolk, VA
Norfolk, VA

TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everything was explained along the way. Was available anytime even weekends to answer questions. Everything was great!
Flexibility of communication times to cater to both of our busy schedules.
Getting a loan can be a stressful process as the prices are really high and homes are hard to find. But having Beth as our Loan processor made it much easier. She is caring, friendly, dedicated and does an excellent job. I am happy I worked...
read more
Reply from Owner
January 9th, 2026 10:38 AM
You're too sweet. Thank you for your trust! I'm happy to help you, your friends or family whenever.
I was very happy to work with Beth. Our process was long and it wasn’t easy to get but she help us go trough it and got the best loan possible.
Not nearly as grueling as I’ve heard it to be! Great experience.
Poor communication, constant errors that we had to catch. Repeated requests for the same information. I will go out of my way to avoid TB at this point. You are getting a reputation in the community and it is not a good one.
Communication was great. Never had a question that was left unanswered. Not a fan of the underwriters.
Reply from Doug Anderson
June 27th, 2024 06:30 PM
I'm glad to hear you had a positive experience, Tyler. Communication is a priority for me, and I'm always here to address any of your questions. I understand the underwriting process can be challenging, but it's crucial to ensure everything...
read more
Excellent customer service! Thank you to Joe Bixler and his team for everything!
Jenn was great! She was knowledgeable and kept in communication during the whole process. We were first time home buyers, and she took the time to make sure we understood each step. I would highly recommend her to anyone looking for help with...
read more
Reply from Owner
October 20th, 2023 12:00 AM
Thank you, Emma, and congratulations! Your first home is always a memorable one, and I am honored to have played a role in this milestone for you!
This was a hard loan to get closed, but Nate never gave up even when I was ready to. Nate was and always been there to help people regardless of what the loan amount or anything is.
5981–5990 of 24670
About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.