

TowneBank Mortgage, Norfolk, VA
Norfolk, VA

TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
I was always informed and the professionalism, speed, and courteous attention to every detail to facilitate a ~30 day "offer accepted to closing" was impressive.
Good job. ;-)
Reply from David Joyner
November 23rd, 2023 01:52 PM
Thank you for trusting us with your new home purchase. We enjoyed working with you! We hope to work with you and your friends again in the future!
I had a lot of support and communication, especially when I did not understand something. The experience was a good experience.
Reply from Mary White
November 17th, 2023 06:03 PM
Natasha, thank you for your kind words. It was a joy working with you and we are so excited to see you be able to purchase your first home. I wish you much joy in your new home and hope that you enjoy the holiday season showing off your new...
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The process was very easy and simple. The communication absolutely awesome.
Reply from The Jawny Group
April 29th, 2025 04:26 PM
Your review encourages us to keep delivering outstanding service. We're just a phone call away if you ever need assistance.
The majority of the time I felt pressured and overwhelmed by the demands made upon me due to the need of the underwriters. However, Kelly and her team supported me every step of the way throughout this journey. I may not have made it without...
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Clear communication and instructions. Kept me udated on every step. Processing in a timely manner. Overall great experience.
Reply from Tyler Priest
November 24th, 2023 01:47 PM
Thank you for sharing your positive experience. We're honored to be your trusted mortgage advisors.
We are first time home buyers and Kelly has been amazing walking us through the process and explaining everything to us! Thank you so much Kelly for everything!
Reply from Kelly Donahue
November 24th, 2023 01:27 PM
Your kind words made our day! We're always here to provide guidance on mortgage-related matters.
Abby Allen has received a review with 5 star rating from Heather L
Reply from Owner
November 17th, 2023 02:16 PM
Thank you, Heather!
Abby was fantastic through this process. She was always available and overall made this experience so easy. Thanks Abby!
Reply from Abby Allen
October 1st, 2025 02:43 PM
We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
Kristen Smith has received a review with 5 star rating from Doris B
Reply from Owner
January 9th, 2026 10:40 AM
Thank you, Doris!
Friendly and professional service. Always eager to answer questions and provide detailed answers. Easy to contact and receive responses. Process was explained clearly and officer was very helpful.
Reply from Kristen Smith
November 23rd, 2023 01:11 AM
Thank you for choosing us for your mortgage needs. Your positive review encourages us to keep delivering excellence.
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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