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TowneBank Mortgage in Norfolk, VA

TowneBank Mortgage, Norfolk, VA

Norfolk, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
  • M
    Michael P
    Zebulon, NC
    Posted on July 18th, 2026 12:34 PM
    Would never recommend or use again. Com Communication was lacking from the very beginning and the business process is very confusing and inefficient. Would recommend to have one point of contact customer facing and all the inner workings behind...
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  • C
    Chad S
    Posted on July 18th, 2026 12:00 AM
    My family has used TowneBank Motgage four all of our home purchases, and we continue to come back because of the great service we receive. In my most recent experience purchasing a new home after 20 years, Ben Crooks provided stellar service....
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    Reply from Owner
    August 6th, 2026 12:00 AM
    Your review motivates me to maintain high standards. Don’t hesitate to contact me for any assistance.
  • P
    Percy G
    Oxford, AL
    Posted on July 17th, 2026 03:10 PM
    Being helped all the way
    Reply from Alan Easterwood
    July 24th, 2026 03:11 PM
    I’m grateful for your kind words and trust throughout the process. If you or someone you know needs help with a VA loan, FHA loan, or conventional home loan, I’d be glad to assist!
  • M
    Mario M
    Zebulon, NC
    Posted on July 17th, 2026 03:01 PM
    the whole process was easy any questions i had i had a quick response definetly would reccomed this loan company
    Reply from The Jawny Group
    July 24th, 2026 03:02 PM
    I’m so glad I was able to exceed your expectations; that’s always my goal. Matching clients with the right loan option and competitive rates is something I truly enjoy.
  • J
    Julian & M H
    Posted on July 17th, 2026 02:52 PM
    Andy was extremely helpful throughout the entire process. We are first time homebuyers and did not have a realtor (bought directly through seller) and Andy answered every question we had along the way. He helped educate us and walk us through...
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    Reply from Owner
    July 21st, 2026 12:27 PM
    Your kind words made my day! I’m always here to provide guidance on mortgage-related matters.
  • J
    Julian B M H
    Charlotte, NC
    Posted on July 17th, 2026 02:52 PM
    Andy was extremely helpful throughout the entire process. We are first time homebuyers and did not have a realtor (bought directly through seller) and Andy answered every question we had along the way. He helped educate us and walk us through...
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    Reply from Andy Garcia
    July 24th, 2026 02:53 PM
    Your review truly means the world to me. I’m here every step of the way throughout your homeownership journey, not just for this transaction. If you have questions about VA loans, FHA loans, or conventional loans, feel free to contact me!
  • M
    Mary D
    Posted on July 17th, 2026 01:02 PM
    Renea was very thorough in explaining the lending process. She was also readily available with quick responses whenever I had question. I really appreciated being able to upload and e-sign all of my documents through the mobile app. I will...
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    Reply from Owner
    July 17th, 2026 03:22 PM
    Thank you for the kind words Mary and for letting me help you with the purchase of your new home! I hope you will have many happy years in it!
  • J
    Jason A K
    Wake Forest, NC
    Posted on July 17th, 2026 12:00 AM
    Scott and his team were great to work with. Very communicative throughout the entire process, and helped us navigate a prolonged housing search from start to finish. We thoroughly recommend working with Scott for your home buying needs.
    Reply from Owner
    August 26th, 2026 12:00 AM
    Thank you so much, Katherine and Jason! It was an honor to help you with this. I appreciate you taking the time to write this and for the kind words. Enjoy your new home!
  • E
    E. M
    Posted on July 16th, 2026 01:04 PM
    Why this old slim guy with Grey hair, continues parking in the NO PARKING ZONE??IS ENGLISH NOT HIS LANGUAGE??Last 2x town back replied will talk to the person is responsible. Guess talk is cheap. . Wash talk is lame and weak. You need to be...
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  • T
    The O Y N K
    Posted on July 16th, 2026 01:04 PM
    Why this old slim guy with Grey hair, continues parking in the NO PARKING ZONE??IS ENGLISH NOT HIS LANGUAGE??Last 2x town back replied will talk to the person is responsible. Guess talk is cheap. . Wash talk is lame and weak. You need to be...
    read more
    Reply from Owner
    July 23rd, 2026 01:17 PM
    Thank you for bringing this to our attention. We reviewed the situation and confirmed that the parking location shown was not in compliance with local regulations. We have addressed the matter with our Business Beetle team, and driver supervisors...
    read more
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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