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TowneBank Mortgage in Norfolk, VA

TowneBank Mortgage, Norfolk, VA

Norfolk, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • for
    Jamie Lavier
    Encompass
    N
    Nichole L N
    Columbia, NC
    Posted on July 11th, 2024 12:33 PM
    Great personalized service
    Reply from Jamie Lavier
    July 18th, 2024 12:35 PM
    We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
  • for
    Ashley Knapp
    Encompass
    A
    Ashley L C
    Virginia Beach, VA
    Posted on July 11th, 2024 12:26 PM
    Ashley got us a mortgage quote extremely quickly when a seller asked if we could switch to a local company for our mortgage. She was professional, knowledgeable and pleasant to work with.
    Reply from Ashley Knapp
    July 15th, 2024 09:22 PM
    Thank you for the kind words, it was pleasure helping you both!
  • S
    Sarah K
    Owens Cross Roads, AL
    Posted on July 11th, 2024 01:34 AM
    Great communication and follow through!
  • D
    Debra M M
    Midlothian, VA
    Posted on July 11th, 2024 12:19 AM
    Informative, easy to understand, quick responses.
    Reply from Kristine Arbogast
    October 1st, 2025 02:44 PM
    Thank you for sharing your positive experience with us! We look forward to serving you in the future.
  • J
    Jennifer B
    Posted on July 11th, 2024 12:00 AM
    Phil works very hard behind the scenes to pull everything together! Thanks Phil!!
  • L
    Leanne F
    Posted on July 10th, 2024 06:25 PM
    Kristine was very patient answering all my questions. She made sure I understood each step of the process and if she didn't have an answer to a question, she found one. Kristine made this an easy process and kept me from getting overwhelmed....
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    Reply from Owner
    January 9th, 2026 11:07 AM
    Thank you so much for your kind review and trusting me with the financing of your home!
  • P
    Patrick B
    Franklinton, NC
    Posted on July 10th, 2024 05:58 PM
    The only thing I feel like needs to be mentioned is telling first time home owners about the Freddie Mac(?) course much sooner. I had spent months doing independent research on terminology and struggling through a lot of jargon only to find...
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    Reply from Lynn O'Neal
    July 10th, 2024 06:15 PM
    Thank you for the feedback, Patrick. We will keep that in mind moving forward. Best wishes to you in your new home!
  • L
    Leanne P F
    Henrico, VA
    Posted on July 10th, 2024 02:17 PM
    Kristine was patient answering all my questions. She provided information that helped me make the best decision for my situation and helped keep me calm during the process. Whenever a problem occurred, Kristine had a solution or found one....
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    Reply from Kristine Arbogast
    October 1st, 2025 02:44 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
  • E
    Elizabeth S
    Posted on July 10th, 2024 01:05 PM
    They were truly on my side, fought for me, and had my back. There was great communication! Everything was taken care of and communicated along the way! I would wholeheartedly recommend Lisa and her team to anyone!
    Reply from Owner
    January 9th, 2026 10:57 AM
    Thank you so much for your kind words, Elizabeth! It was a pleasure assisting you with your mortgage needs.
  • E
    Elizabeth E S
    Greenville, NC
    Posted on July 10th, 2024 01:00 PM
    Thank you so much for fighting for me at the end of it! It wasn’t the easiest of transitions but I know you had my back and that means a lot!
    Reply from Lisa Roberts
    July 17th, 2024 01:01 PM
    Your positive feedback brightened our day! We're here whenever you need assistance in the future.
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
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