

TowneBank Mortgage, Norfolk, VA
Norfolk, VA

TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Great personalized service
Reply from Jamie Lavier
July 18th, 2024 12:35 PM
We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
Ashley got us a mortgage quote extremely quickly when a seller asked if we could switch to a local company for our mortgage. She was professional, knowledgeable and pleasant to work with.
Reply from Ashley Knapp
July 15th, 2024 09:22 PM
Thank you for the kind words, it was pleasure helping you both!
Great communication and follow through!
Informative, easy to understand, quick responses.
Reply from Kristine Arbogast
October 1st, 2025 02:44 PM
Thank you for sharing your positive experience with us! We look forward to serving you in the future.
Phil works very hard behind the scenes to pull everything together! Thanks Phil!!
Kristine was very patient answering all my questions. She made sure I understood each step of the process and if she didn't have an answer to a question, she found one. Kristine made this an easy process and kept me from getting overwhelmed....
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Reply from Owner
January 9th, 2026 11:07 AM
Thank you so much for your kind review and trusting me with the financing of your home!
The only thing I feel like needs to be mentioned is telling first time home owners about the Freddie Mac(?) course much sooner. I had spent months doing independent research on terminology and struggling through a lot of jargon only to find...
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Reply from Lynn O'Neal
July 10th, 2024 06:15 PM
Thank you for the feedback, Patrick. We will keep that in mind moving forward. Best wishes to you in your new home!
Kristine was patient answering all my questions. She provided information that helped me make the best decision for my situation and helped keep me calm during the process. Whenever a problem occurred, Kristine had a solution or found one....
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Reply from Kristine Arbogast
October 1st, 2025 02:44 PM
We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
They were truly on my side, fought for me, and had my back. There was great communication! Everything was taken care of and communicated along the way! I would wholeheartedly recommend Lisa and her team to anyone!
Reply from Owner
January 9th, 2026 10:57 AM
Thank you so much for your kind words, Elizabeth! It was a pleasure assisting you with your mortgage needs.
Thank you so much for fighting for me at the end of it! It wasn’t the easiest of transitions but I know you had my back and that means a lot!
Reply from Lisa Roberts
July 17th, 2024 01:01 PM
Your positive feedback brightened our day! We're here whenever you need assistance in the future.
4551–4560 of 24654
About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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