

TowneBank Mortgage, Norfolk, VA
Norfolk, VA

TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Not disappointed at all. Wife & I have been through closings both professional and personal and Sherry was great. She didn't check her email once which made me have to thaw my credit report(s) a second time and finally a third time for a hard...
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Great communication, responsive, easy to work with- a fantastic experience!
Reply from Owner
January 9th, 2026 11:25 AM
Elizabeth, it was a pleasure getting you to the closing table!
Great communication, responsive, easy to work with- a wonderful experience!
Reply from McKim Beale
August 11th, 2025 12:03 AM
I'm very glad to hear that you had a wonderful experience, Elizabeth. It's great to know that the communication and responsiveness met your expectations. It was a pleasure working with you again, and I'm grateful for your feedback. Thank you...
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D.Lon Downing has received a review with 5 star rating from William C
Reply from Owner
January 9th, 2026 11:25 AM
I'm delighted to have exceeded your expectations, William. Your satisfaction drives me to do my best.
took care or all our needs and consistently communicated effectively
Reply from D.Lon Downing
August 16th, 2025 10:56 PM
We're thrilled to hear you had a great experience with us! Your satisfaction is our top priority.
Chace was fantastic, and explained all of my options clearly.
Reply from Chace Cooper
August 15th, 2025 01:34 PM
Koray, I really enjoyed getting to know you during the process. Glad it was a good experience for you being a first time buyer.
Mary (and Rock White!) have been our Towne Bank loan officers several times before. We are once again so grateful for their combined expertise, assistance and patience in navigating the labyrinthine process, arrive at a successful closing!...
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Reply from Mary White
August 9th, 2025 05:15 PM
Katie, I'm delighted to hear that you and Larry had another positive experience with us at TowneBank Mortgage. Having the opportunity to assist you multiple times is truly rewarding and a blessing to us! Rock and I are grateful for your trust...
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Abby (and her team) are very responsive. I had many questions and she was able to get me accurate information quickly. She was open on options and best approach to my mortgsge needs. Overall, a great experience.
Reply from Abby Allen
October 1st, 2025 02:43 PM
Thank you for your feedback! I have enjoyed working with you,
Mary White has received a review with 5 star rating from Ally K
Reply from Owner
January 9th, 2026 11:25 AM
I'm thrilled that you had a positive experience with me, Ally!
Mary kept me informed every step of the way and reached out promptly to address any issues or action items . She and Rock were there to answer all my questions and connect me with the right people for each part of the mortage process .
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Reply from Mary White
August 9th, 2025 05:13 PM
Ally, I'm really glad to hear how smoothly everything went with your mortgage process. Keeping you informed and addressing any issues promptly is always my priority, and I'm delighted it made a positive impact for you. It was a pleasure working...
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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