Chace Cooper's Cover Image
Chace Cooper - Senior Mortgage Loan Officer | NMLS # 697543 in Virginia Beach, VA

Chace Cooper

ClaimedPro

Senior Mortgage Loan Officer | NMLS # 697543

TowneBank Mortgage- Virginia Beach
Chace Cooper brings a wealth of knowledge and local expertise to TowneBank Mortgage. Born and raised in Virginia Beach, Chace understands the unique needs of Hampton Roads families. While attending ODU for Engineering (later switching to Fi... Show More
TowneBank Mortgage- Virginia Beach
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    T
    Terrance S P
    Portsmouth, VA
    Posted on April 28th, 2025 01:37 PM
    Chace and his team did an excellent job guiding us through our borrowing process. They were consistently available and provided more than enough details to help us make informed decisions.
    Reply from Chace Cooper
    April 30th, 2025 05:09 PM
    So happy for you guys. The place looks beautiful.
  • Encompass
    G
    George S W
    Suffolk, VA
    Posted on February 10th, 2025 03:01 PM
    Chase provided very good advice and information based on our needs. He knew where we wanted to stay with our budget and he stayed within that. He's very knowledgeable and was willing to talk anytime to help us through the pocess and answer...
    read more
    Reply from Chace Cooper
    February 17th, 2025 03:04 PM
    We're grateful for your positive review and hope to work together again in the future.
  • Encompass
    K
    KIMBERLY L H
    Hatteras, NC
    Posted on September 18th, 2024 04:04 PM
    Throughout the entire process, Chace was proactive, communicative, and always on top of every detail. From the beginning, Chace ensured that all our questions were answered promptly and thoroughly, making us feel confident and well-informed...
    read more
    Reply from Chace Cooper
    September 18th, 2024 04:18 PM
    Thanks Kim. Your quick responses made the process far easier on us too. Enjoy your new Beach Mansion.
  • Encompass
    M
    Myrinda S W
    Suffolk, VA
    Posted on October 30th, 2026 04:01 AM
    My experience with Chace as my Loan Officer was great up until the end of the process where I have to knock off a star for my overall experience. Chace was very knowledgeable, professional, and communicative with me from the beginning and middle...
    read more
  • Encompass
    M
    Malcolm L D
    Suffolk, VA
    Posted on October 26th, 2026 01:23 PM
    Experienced team, great communication and I could tell they cared.
    Reply from Chace Cooper
    November 2nd, 2026 04:02 PM
    Thank you for choosing me for your mortgage needs, I don’t take that lightly. Your positive review encourages me to keep delivering excellent service. I’m always here to assist with FHA, VA, or conventional loan options whenever you need it....
    read more
  • google
    M
    Malcolm D
    Posted on October 26th, 2026 12:00 AM
    Very experienced team with great communication. My wife and I had a very unique and stressful situation with selling our home (out of our control, contingency nightmare) and TowneBank was there every step of the way to make sure everything...
    read more
    Reply from Chace Cooper
    November 3rd, 2026 04:24 PM
    I appreciate you taking the time to leave this review. It was a pleasure working with you, and I’m always available if you need help with a VA loan, FHA loan or conventional loan!
  • Encompass
    R
    Robert C
    Suffolk, VA
    Posted on October 21st, 2026 11:07 PM
    Chace reached out the week of closing to lock our rate. Thats the fist time we heard from him in months. we should have been alerted 45-30 days earlier to inform and educate us On rates and trends. I feel like we were forgotten. This has been...
    read more
  • Encompass
    E
    Elizabeth V
    Suffolk, VA
    Posted on October 21st, 2026 11:02 PM
    We were excited to work with a local bank to handle the purchase of our second home but we were appalled at how the last 45 days of our closing played out. I'll be very direct. It seemed like Chase forgot about, or did not prioritize, our mortgage...
    read more
  • Encompass
    J
    Joseph B
    Saint Petersburg, FL
    Posted on October 18th, 2026 02:28 PM
    Despite a number of challenges getting the information needed for our mortgage (HOA for example), Chace and his team were able to keep us on schedule- just making our closing date and time. We greatly appreciate the effort, advice regarding...
    read more
    Reply from Chace Cooper
    October 22nd, 2026 02:35 PM
    Thank you Joe. My team tries really hard to make this as seamless as possible, but sometimes it can get bumpy on condos. Hope you and Kim really enjoy your second home in Florida. I'll see you in the neighborhood.
  • google
    J
    Joe B
    Posted on October 18th, 2026 12:00 AM
    Chace and TowneBank Mortgage were exceptional to work with. Thank you!
    Reply from Chace Cooper
    October 26th, 2026 06:51 PM
    I’m delighted to hear that I have met your expectations. I look forward to serving you again in the future whether it’s a VA, FHA, or conventional loan.
  • 1–10 of 420
    About
    Chace Cooper brings a wealth of knowledge and local expertise to TowneBank Mortgage. Born and raised in Virginia Beach, Chace understands the unique needs of Hampton Roads families. While attending ODU for Engineering (later switching to Finance), he worked as an electrician to help pay for school. After starting his career in construction, Chace transitioned to the mortgage industry in 2011, finding his passion in helping people achieve their dream of homeownership. Since joining TowneBank Mortgage in 2016, Chace has excelled in guiding clients through the financing process for a variety of loan products. His dedication to his clients has been recognized multiple times, earning him a spot in the Chairman's Club from 2018-2022.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Year Started

    2010

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 697543
    Hobbies
    • Surfing
    • Paddle boarding
    • Going to concerts
    • View All
    Disclaimer
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.