TowneBank Mortgage, Norfolk, VA
Norfolk, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Mary and Rock provided excellent customer service. They were very helpful and efficient during the paperwork process. They ensured our needs were met from the beginning to end.
Reply from Mary White
September 15th, 2025 02:37 PM
Chanae, thank you for your kind words. I am so glad that you had such a positive experience and felt that we could answer your questions to make this process a little easier. Thank you for choosing to work with us as we were honored to have...
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(Translated by Google) Andy is the best, everything was very easy and quick with his help
(Original)
Andy es el mejor todo fue muy facil y rapido con su ayuda
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Muy muy satisfecha con el excellente servicio que me dio Andy García . Definitivamente lo recomendare a quien sea que ande buscando ayuda con un prestamo .
Reply from Andy Garcia
September 22nd, 2025 01:05 AM
We're grateful for your positive review and hope to work together again in the future.
Tiffani was very good at explaining everything and answering all of our questions as first time homebuyers. Thank you Tiffani!!
Reply from Tiffani Norris
September 21st, 2025 04:58 PM
Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
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David made the entire process simple and maintained excellent communication throughout the entire process
Reply from David Joyner
September 21st, 2025 12:20 PM
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
I enjoyed my housing buying experience with this company. They continually communicated with me either email or phone. Their app was user friendly and it even came with a checklist provided guidance on each step in the process therefore my...
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Reply from Owner
October 1st, 2025 01:30 PM
It's great to hear that your home buying experience went smoothly with TowneBank Mortgage, Tameka. I'm pleased that our communication and user-friendly app helped to guide you through each step effectively. Your positive experience is a great...
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We were in a tough place with our other lender, but Doug stepped in and offered us a competitive interest rate. As soon as he received the project he worked quickly to ensure we would be approved for the loan and close on our home as soon as...
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Reply from Owner
October 1st, 2025 01:32 PM
Your feedback, Nicole, is truly appreciated. I'm pleased I could assist in making your home buying process smoother and offer a competitive rate when you needed it. It was important to me to ensure that everything was handled efficiently, allowing...
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We were in a tough place with our other lender, but Doug stepped in and offered us a competitive interest rate. As soon as he recieved the project he worked quickly to ensure we would be approved for the loan and close on our home as soon as...
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Reply from Doug Anderson
September 20th, 2025 01:51 PM
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
I like the constant communication (emails and phone calls) and checklist showing the steps completed and the next steps needed to be completed.
Reply from Doug Anderson
September 20th, 2025 01:47 PM
We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
Doug and team are rare in that they listen to ideas and find ways to get projects done. I scoured the area for a bank to find a lending product and a path forward to match my project, which included permitted plans. A lack of imagination and...
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Reply from Owner
October 1st, 2025 01:33 PM
I'm really pleased that I could assist you in finding the right lending product for your project, Dave. It's great to know that the process and tools provided clarity and confidence along the way. Working with you from conversation to closing...
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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